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I'm trying to install 8.01 but software reverts to 3.6.12

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  • Last reply by Tim

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After downloading the 8.01 installer and following installation instructions the software will not update--it remains at 3.6.12

After downloading the 8.01 installer and following installation instructions the software will not update--it remains at 3.6.12

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  1. Type about:config in the URL bar and hit Enter
  2. If you see the warning, you can confirm that you want to access that page.
  3. Filter = general.useragent.
  4. Right-click the preferences that are bold, one line at a time, and select Reset.
  5. Then restart Firefox