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I use Firefox to access AOL e mail, I want to delete a username where I sign in for AOL mail. How do I do this?

  • 7 replies
  • 3 have this problem
  • 153 views
  • Last reply by cor-el

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One day I went on Firefox to go to AOL, once on AOL I went to sign in to get my e mail. By mistake I typed my password in the space for Username. I erased it but ever since that day, when I click on the username space, among the offered usernames, from the drop down menu, is my pass word and I want to delete it so it never appears on that drop down menu of usernames. Thanks. JEFF

Chosen solution

If you need to remove saved data then use these steps:

  1. Click the (empty) input field on the web page to open the drop down list
  2. Highlight an entry in the drop down list
  3. Press the Delete key (on Mac: Shift+Delete) to remove it.
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All Replies (7)

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Try to clear the stored password. Open Firefox preferences/options and select the Security tab. Click Saved Passwords. Search for aol and see if your password is listed in the user name field. If so, select it and click Remove.

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Thanks Mandel for your help but when I put AOL in search, my AOL user name comes up but it only shows my official user name and my password. What can I do to get to the other screen names that come up when I am on AOL and click on user name and a menu comes down with various user names, some are okay but one I need to delete. Many thanks, JEFF

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If the user names are not stored in Firefox they are most likely stored by AOL itself. I suggest you visit the AOL online help http://help.aol.com

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Thanks, Mandel. The undesired username is not stored in AOL. For instance if I would use Safari to access AOL e mail, the undesirable username does not appear. It only appears when I'm using Firefox to access AOL and then sign in for my AOL e mail and click on the username space. This bad username is there because one day I typed it in by mistake and Firefox for some reason remembers it whenever I sign on. Thanks for any further info. JEFF

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Chosen Solution

If you need to remove saved data then use these steps:

  1. Click the (empty) input field on the web page to open the drop down list
  2. Highlight an entry in the drop down list
  3. Press the Delete key (on Mac: Shift+Delete) to remove it.
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YES! Thanks Cor-el. I appreciate it. Key was hitting shift delete and not just delete. Many thanks, JEFF

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You're welcome