Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google applications think I'm using an old version of Firefox

  • 2 replies
  • 34 have this problem
  • 4 views
  • Last reply by StoneinFL

more options

I'm using Firefox 8.0.1. Google Reader, Docs, etc, all tell me that I'm using an unsupported/outdated version of my browser and tells me to update it. (I've also noticed Twitter isn't displaying correctly.) (I have tried accessing each of these pages/apps on a different computer running 8.0.1 and they work fine on that machine.) I've tried restarting with all add-ons disabled. I've cleared the cache. I've deleted all cookies. I've even completely uninstalled Firefox and reinstalled, and nothing changes. I've also tried accessing all these pages/apps on Internet Explorer and they work fine, so I don't think it's anything running on the machine. I'm stumped and don't know what else to try.

I'm using Firefox 8.0.1. Google Reader, Docs, etc, all tell me that I'm using an unsupported/outdated version of my browser and tells me to update it. (I've also noticed Twitter isn't displaying correctly.) (I have tried accessing each of these pages/apps on a different computer running 8.0.1 and they work fine on that machine.) I've tried restarting with all add-ons disabled. I've cleared the cache. I've deleted all cookies. I've even completely uninstalled Firefox and reinstalled, and nothing changes. I've also tried accessing all these pages/apps on Internet Explorer and they work fine, so I don't think it's anything running on the machine. I'm stumped and don't know what else to try.

All Replies (2)

more options

Chosen Solution

more options

The solution worked perfectly.

I did note, however, that on the second link above, some of the data did seem to be out of date (as was noted on that page) in that a couple of the options to reset weren't there. I reset the ones that were there, cleared the cache and cookies again, it Firefox is back to working perfectly. Thanks for the help and the speedy reply.