Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when I go to firefox.com the choices at top of page do not work.

weather3333
weather3333
more options

the choices (desktop,mobile release, etc) are not available. this is true of most screens.

Chosen solution

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Read this answer in context 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
weather3333
weather3333 Question owner
more options

Your suggestions solved my problem. THANKS I followed the suggestions until I tried "disable extensions" - that worked. I have not done anything more. Thanks again!!