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Cannot upgrade adobe flash player (failed to initialize), shockwave flash does not appear as a plug in

Posted

various web sites stated that I needed to update adobe flash player. I clicked on link and followed instructions, then received the message "installation encountered errors - failed to initialize". So far, I have uninstalled previous versions of flash player and checked my plug ins. Noticed that Shockwave flash does not appear in my plug in list and adobe states that this needs to be active for their flash player.

I am on Windows XP and Firefox version 8. Thanks. Cameron Cassidy

Additional System Details

Installed Plug-ins

  • 4.0.60310.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Adobe Acrobat Plug-In Version 7.00 for Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0

More Information

So far, I have uninstalled previous versions of flash player and checked my plug ins. Noticed that Shockwave flash does not appear in my plug in list and adobe states that this needs to be active for their flash player.

cor-el
  • Top 10 Contributor
  • Moderator
10745 solutions 96693 answers

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.

See:

You can get the Adobe Flash Player here:

Or download the Flash Player via this page: Troubleshoot Flash Player installation for Windows

  1. Download and save the Flash installer for the Firefox browser to your desktop.
  2. Exit Firefox (File > Exit), you may need to verify that in the Task Manager (XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC, Processes tab)
  3. Start the Flash installer with a double-click on the desktop icon of the Flash installer.
  • You may have to run the Flash installer as Administrator (right-click: Run as ...) to get access rights for installing the files and modifying the registry.

Question owner

Hi cor-el, First off, thanks for trying to help me.

After following your instructions, I received the following message: Abort: Certificate authentication failed, please re-install to correct the problem.

This occurred when I attempted to install via my wife's user access and mine. We are the only users. Thanks. Cameron