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The "Getting Started with Mozilla Firefox" page keeps loading at startup, regardless of the settings in the options menu (side by side by the homepage I select, if any)

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This page keeps being shown at startup. When I chose another home page or blank page at the options menu it comes sided by side with them. Nothing about it is mentioned in the options/ home page or startup section

This page keeps being shown at startup. When I chose another home page or blank page at the options menu it comes sided by side with them. Nothing about it is mentioned in the options/ home page or startup section

Chosen solution

You can remove all user_pref lines from that file except the default browser if you need that setting.

  • user_pref("browser.shell.checkDefaultBrowser", false);

All others are set by Firefox automatically and shouldn't be in user.js

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Version 2.4.6.4433
  • Google Talk Plugin Video Accelerator version:0.1.44.13
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • 4.0.60831.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • Picasa plugin
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:8.0) Gecko/20100101 Firefox/8.0

More Information

Jack 16 solutions 78 answers
Hi, Have a look at this article: [[Firefox has just updated tab shows each time you start Firefox|Firefox has just updated tab shows each time you start Firefox]]. Jack
Jack 16 solutions 78 answers

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Modified by Jack

Question owner

I looked there,. Standard settings from the menu are not the problem.

I tried opening the prefs.js and the user.js. The user.js has not been updated since a few weeks ago (possibly installation time).

I did not know what to fix in them. I suspect user_pref("browser.startup.homepage_override.buildID", "20110318052756"); user_pref("browser.startup.homepage_override.mstone", "rv:2.0");

in user.js, and something similar in prefs.js

advice?

I looked there,. Standard settings from the menu are not the problem. I tried opening the prefs.js and the user.js. The user.js has not been updated since a few weeks ago (possibly installation time). I did not know what to fix in them. I suspect user_pref("browser.startup.homepage_override.buildID", "20110318052756"); user_pref("browser.startup.homepage_override.mstone", "rv:2.0"); in user.js, and something similar in prefs.js advice?
cor-el
  • Top 10 Contributor
  • Moderator
11991 solutions 111428 answers

Such browser.startup lines shouldn't be in user.js and you need to remove them.
User.js is read at every start of Firefox and sets the prefs listed in it accordingly.

Did you create user.js yourself?

Can you post the full content of that file?

Such browser.startup lines shouldn't be in user.js and you need to remove them.<br /> User.js is read at every start of Firefox and sets the prefs listed in it accordingly. Did you create user.js yourself? Can you post the full content of that file?

Question owner

Never touched the user.js

can I delete it with no damage?

here it is

# Mozilla User Preferences

/* Do not edit this file.
 *
 * If you make changes to this file while the application is running,
 * the changes will be overwritten when the application exits.
 *
 * To make a manual change to preferences, you can visit the URL about:config
 * For more information, see http://www.mozilla.org/unix/customizing.html#prefs
 */

user_pref("app.update.lastUpdateTime.addon-background-update-timer", 1301226685);
user_pref("app.update.lastUpdateTime.background-update-timer", 1301226685);
user_pref("app.update.lastUpdateTime.blocklist-background-update-timer", 1301226685);
user_pref("app.update.lastUpdateTime.microsummary-generator-update-timer", 1301226685);
user_pref("app.update.lastUpdateTime.search-engine-update-timer", 1301226685);
user_pref("browser.bookmarks.restore_default_bookmarks", false);
user_pref("browser.cache.disk.capacity", 1048576);
user_pref("browser.cache.disk.smart_size.first_run", false);
user_pref("browser.cache.disk.smart_size_cached_value", 819200);
user_pref("browser.migration.version", 5);
user_pref("browser.places.smartBookmarksVersion", 2);
user_pref("browser.rights.3.shown", true);
user_pref("browser.shell.checkDefaultBrowser", false);
user_pref("browser.startup.homepage_override.buildID", "20110318052756");
user_pref("browser.startup.homepage_override.mstone", "rv:2.0");
user_pref("browser.taskbar.lastgroupid", "Mozilla.Firefox.4.0");
user_pref("extensions.blocklist.pingCountVersion", 0);
user_pref("extensions.bootstrappedAddons", "{}");
user_pref("extensions.databaseSchema", 3);
user_pref("extensions.enabledAddons", "{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0");
user_pref("extensions.installCache", "[{\"name\":\"app-global\",\"addons\":{\"{972ce4c6-7e08-4474-a285-3208198ce6fd}\":{\"descriptor\":\"d:\\\\Program Files\\\\Mozilla Firefox\\\\extensions\\\\{972ce4c6-7e08-4474-a285-3208198ce6fd}\",\"mtime\":1301226529591}}},{\"name\":\"winreg-app-user\",\"addons\":{\"{d5bc46d8-67c7-11dc-8c1d-0097498c2b7a}\":{\"descriptor\":\"C:\\\\Users\\\\Reuven\\\\Program Files\\\\DNA\",\"mtime\":1301223946848}}}]");
user_pref("extensions.lastAppVersion", "4.0");
user_pref("extensions.pendingOperations", false);
user_pref("intl.charsetmenu.browser.cache", "windows-1255, UTF-8");
user_pref("network.cookie.prefsMigrated", true);
user_pref("places.history.expiration.transient_current_max_pages", 31936);
user_pref("privacy.sanitize.migrateFx3Prefs", true);
user_pref("urlclassifier.keyupdatetime.https://sb-ssl.google.com/safebrowsing/newkey", 1303818610);
user_pref("xpinstall.whitelist.add", "");
user_pref("xpinstall.whitelist.add.36", "");
Never touched the user.js can I delete it with no damage? here it is <pre><nowiki># Mozilla User Preferences /* Do not edit this file. * * If you make changes to this file while the application is running, * the changes will be overwritten when the application exits. * * To make a manual change to preferences, you can visit the URL about:config * For more information, see http://www.mozilla.org/unix/customizing.html#prefs */ user_pref("app.update.lastUpdateTime.addon-background-update-timer", 1301226685); user_pref("app.update.lastUpdateTime.background-update-timer", 1301226685); user_pref("app.update.lastUpdateTime.blocklist-background-update-timer", 1301226685); user_pref("app.update.lastUpdateTime.microsummary-generator-update-timer", 1301226685); user_pref("app.update.lastUpdateTime.search-engine-update-timer", 1301226685); user_pref("browser.bookmarks.restore_default_bookmarks", false); user_pref("browser.cache.disk.capacity", 1048576); user_pref("browser.cache.disk.smart_size.first_run", false); user_pref("browser.cache.disk.smart_size_cached_value", 819200); user_pref("browser.migration.version", 5); user_pref("browser.places.smartBookmarksVersion", 2); user_pref("browser.rights.3.shown", true); user_pref("browser.shell.checkDefaultBrowser", false); user_pref("browser.startup.homepage_override.buildID", "20110318052756"); user_pref("browser.startup.homepage_override.mstone", "rv:2.0"); user_pref("browser.taskbar.lastgroupid", "Mozilla.Firefox.4.0"); user_pref("extensions.blocklist.pingCountVersion", 0); user_pref("extensions.bootstrappedAddons", "{}"); user_pref("extensions.databaseSchema", 3); user_pref("extensions.enabledAddons", "{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0"); user_pref("extensions.installCache", "[{\"name\":\"app-global\",\"addons\":{\"{972ce4c6-7e08-4474-a285-3208198ce6fd}\":{\"descriptor\":\"d:\\\\Program Files\\\\Mozilla Firefox\\\\extensions\\\\{972ce4c6-7e08-4474-a285-3208198ce6fd}\",\"mtime\":1301226529591}}},{\"name\":\"winreg-app-user\",\"addons\":{\"{d5bc46d8-67c7-11dc-8c1d-0097498c2b7a}\":{\"descriptor\":\"C:\\\\Users\\\\Reuven\\\\Program Files\\\\DNA\",\"mtime\":1301223946848}}}]"); user_pref("extensions.lastAppVersion", "4.0"); user_pref("extensions.pendingOperations", false); user_pref("intl.charsetmenu.browser.cache", "windows-1255, UTF-8"); user_pref("network.cookie.prefsMigrated", true); user_pref("places.history.expiration.transient_current_max_pages", 31936); user_pref("privacy.sanitize.migrateFx3Prefs", true); user_pref("urlclassifier.keyupdatetime.https://sb-ssl.google.com/safebrowsing/newkey", 1303818610); user_pref("xpinstall.whitelist.add", ""); user_pref("xpinstall.whitelist.add.36", "");</nowiki></pre>

Modified by cor-el

Question owner

i now see i have several user.js in a few places the one i open from the profile directory i am sent to from the "about" menu states ff ver 2.0 the about:config says rv:8 in the browserstartup etc. override milestone....

i now see i have several user.js in a few places the one i open from the profile directory i am sent to from the "about" menu states ff ver 2.0 the about:config says rv:8 in the browserstartup etc. override milestone....
cor-el
  • Top 10 Contributor
  • Moderator
11991 solutions 111428 answers

Chosen Solution

You can remove all user_pref lines from that file except the default browser if you need that setting.

  • user_pref("browser.shell.checkDefaultBrowser", false);

All others are set by Firefox automatically and shouldn't be in user.js

You can remove all user_pref lines from that file except the default browser if you need that setting. * user_pref("browser.shell.checkDefaultBrowser", false); All others are set by Firefox automatically and shouldn't be in user.js
PSchamel 0 solutions 3 answers

as long as you're comfortable working with configuration files, I just renamed user.js – made it "user.js.Obsolete" – then stopped and restarted Firefox. It came up clean (no "Getting Started..." page), seemed to start up faster than I recalled, and preserved my toolbar settings (never liked that "Tabs on Top" business), bookmarks, etc. I even restarted XP, just to be sure it wasn't a fluke – previously, the "Getting Started..." page wouldn't come up when I opened a second browser window in the same WinXP session.

as long as you're comfortable working with configuration files, I just renamed user.js – made it "user.js.Obsolete" – then stopped and restarted Firefox. It came up clean (no "Getting Started..." page), seemed to start up faster than I recalled, and preserved my toolbar settings (never liked that "Tabs on Top" business), bookmarks, etc. I even restarted XP, just to be sure it wasn't a fluke – previously, the "Getting Started..." page wouldn't come up when I opened a second browser window in the same WinXP session.

Modified by PSchamel

PIAOWAKA 0 solutions 1 answers

None of you give a detailed answer that makes any sense. First off where is profile directory? Second where is user.js. You could have put this in order that it needs to be done for people that are not computer savvy, but willing to learn. A step by step instructions would have been nice. This makes no sense to the normal user.

None of you give a detailed answer that makes any sense. First off where is profile directory? Second where is user.js. You could have put this in order that it needs to be done for people that are not computer savvy, but willing to learn. A step by step instructions would have been nice. This makes no sense to the normal user.
cor-el
  • Top 10 Contributor
  • Moderator
11991 solutions 111428 answers

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

See these articles for some suggestions:

You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Open Containing Folder ---- See these articles for some suggestions: *https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox *https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols *http://kb.mozillazine.org/Preferences_not_saved