This morning I could log into http://www22.verizon.com/Foryourhome/MyAccount/Unprotected/UserManagement/Login/Login.aspx, but tonight I get an error message "Not Supported Method" when I attempt to log in.
I've already deleted all cookies for www22.verizon.com. I am able to log in if I use Internet Explorer. Please help. Thanks.
I believe all details are contained within my question. If not, please tell me what is still needed.
Chosen solution
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
All Replies (6)
I'm still getting the same error message. Is there a phone number I can call to talk to someone about this? Someone please, please help!
Chosen Solution
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
As I stated in my original question, "I've already deleted all cookies for www22.verizon.com. I am able to log in if I use Internet Explorer. Please help. Thanks. "
That did not work.
Yes, you wrote that, but did you clear the cache as well?
Yes, I cleared the cache, too.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
See also: