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Email attachments download as ashx for Microsoft Outlook, instead of jpg, pdf, doc, etc. Tried to fix in Preferences > Applications but still doesn't work.

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  • Last reply by mluna

Bebob
Bebob
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Using MacBook Pro running 10.5.8. Downloaded Firefox 8 on 11/9/11 and now Microsoft Outlook Web App 2010 downloads all email attachments as "attachment.ashx" instead of jpg, pdf, etc. This was not a problem with previous Firefox releases which I've been using for the past couple of years. Can open files if I edit the extension to the proper variety (ashx to jpg for example), but no longer initially automatically opens. Instead I first get a "can't open this file" message.  Attempted to fix in Firefox > Preferences > Applications by indicating the proper "Actions" for various "Content Types" but this had no effect. Chrome and Safari browsers still work properly. How can I fix this?

Using MacBook Pro running 10.5.8. Downloaded Firefox 8 on 11/9/11 and now Microsoft Outlook Web App 2010 downloads all email attachments as "attachment.ashx" instead of jpg, pdf, etc. This was not a problem with previous Firefox releases which I've been using for the past couple of years. Can open files if I edit the extension to the proper variety (ashx to jpg for example), but no longer initially automatically opens. Instead I first get a "can't open this file" message.  Attempted to fix in Firefox > Preferences > Applications by indicating the proper "Actions" for various "Content Types" but this had no effect. Chrome and Safari browsers still work properly. How can I fix this?

Modified by Bebob

All Replies (1)

mluna
mluna
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Hi,

I'm sorry you are having this problem, here is another post about the same problem, where the cause of the problem is described: https://support.mozilla.com/en-US/questions/894442

A bug has been filed to track resolution of the issue here, because a true fix isn't yet available: https://bugzilla.mozilla.org/show_bug.cgi?id=703015

I apologize for the inconvenience.

Regards,

Michelle