Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't update to new version.Diagonal line on icon to drop into applications folder.

  • 1 reply
  • 1 has this problem
  • 101 views
  • Last reply by cor-el

dcldcl
dcldcl

Downloaded new version of Firefox but the pop-up to drag the Firefox icon into the applications folder doesn't work and there is a white circle with a diagonal line through the Firefox icon. Above the blue area on top of the pop-up it states, "1 of 2 selected, Zero KB available" Why?

Downloaded new version of Firefox but the pop-up to drag the Firefox icon into the applications folder doesn't work and there is a white circle with a diagonal line through the Firefox icon. Above the blue area on top of the pop-up it states, "1 of 2 selected, Zero KB available" Why?

All Replies (1)

cor-el
cor-el
  • Moderator

Firefox 4 versions and later do not run on a PowerPC Mac.
Firefox 4 and later require at least OS X 10.5 and an Intel Mac.

For an unofficial Firefox 8 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:

Firefox 3.6.x (Mac OS X 10.4 and later) can be found here: