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re:http://www.independent.co.uk/ since this site redesigned its website I receive Error 400 notification when trying to access, this does not happen when I use IE.

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  • Last reply by cor-el

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As far as I am aware there have been no changes to the settings etc. of my computer. The problems began when "The Independent" newspaper redesigned its website.

I am afraid I am a computer illiterate!

As far as I am aware there have been no changes to the settings etc. of my computer. The problems began when "The Independent" newspaper redesigned its website. I am afraid I am a computer illiterate!

Chosen solution

Very many thanks for your help. I followed your guidance about cookies and cache and problem solved.

The world of computer illiterates - there are many like me!- needs the kindness and willingness to help of people like you.

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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Chosen Solution

Very many thanks for your help. I followed your guidance about cookies and cache and problem solved.

The world of computer illiterates - there are many like me!- needs the kindness and willingness to help of people like you.

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You're welcome