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My Firefox says it's 7.0.1 but webpages and the Firefox update page say I am using an old version. What is going on?

Posted

I have Firefox 7.0.1. It says this in the Help-->About section of my Firefox. It says I am up to date. However, when I navigate to the updates page online, it says I am out of date. And some websites, like Pandora, say I'm running an old version of Firefox that is not compatible with their website. Any help would be appreciated. Google Chrome won't open Java, Firefox won't update, but IE works fine...how weird is that? What happened to my world?!?

I have Firefox 7.0.1. It says this in the Help-->About section of my Firefox. It says I am up to date. However, when I navigate to the updates page online, it says I am out of date. And some websites, like Pandora, say I'm running an old version of Firefox that is not compatible with their website. Any help would be appreciated. Google Chrome won't open Java, Firefox won't update, but IE works fine...how weird is that? What happened to my world?!?

Chosen solution

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Read this answer in context 3

Additional System Details

This happened

Every time Firefox opened

This started when...

Today is the first time I noticed it.

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.0 r1
  • Unity Player 3.4.1f5
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • 4.0.60831.0
  • Detector for the Onlive Game Client
  • DivX VOD Helper Plug-in
  • iTunes Detector Plug-in
  • DivX Web Player version 2.1.2.265
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Office Live Update v1.5
  • NPWLPG
  • npdivxplayerplugin
  • 1.7.0069.2
  • DivX® Content Upload Plugin
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) FBSMTWB

More Information

Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) FBSMTWB
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
avast! WebRep
6.0.1289
true
wrc@avast.com
Diccionario de Español/España
1.5
true
es-es@dictionaries.addons.mozilla.org
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Morning Coffee
1.35
true
morningCoffee@shaneliesegang
Omnibar
0.7.10.20110930
true
omnibar@ajitk.com
Quick Translator
0.9
true
{5C655500-E712-41e7-9349-CE462F844B19}
DivX Plus Web Player HTML5 <video>
2.1.2.126
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Java Console
6.0.20
false
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Java Console
6.0.21
false
{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Java Console
6.0.22
false
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.23
false
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console
6.0.24
false
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console
6.0.26
false
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.blockautorefresh
true
accessibility.typeaheadfind
true
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
7
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.yahoo.com/
browser.startup.homepage_override.buildID
20110928134238
browser.startup.homepage_override.mstone
rv:7.0.1
browser.tabs.warnOnClose
false
dom.max_script_run_time
0
extensions.lastAppVersion
7.0.1
general.useragent.override
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) FBSMTWB
keyword.URL
http://www.fastbrowsersearch.com/results/results.aspx?s=NAUS&v=18&tid={4AE6DB08-D110-3284-5620-51A5172ACB9A}&q=
network.cookie.prefsMigrated
true
network.protocol-handler.warn-external.psyn
false
places.database.lastMaintenance
1319764164
places.history.expiration.transient_current_max_pages
193199
places.last_vacuum
1296357787
print.print_printer
EPSON WorkForce 500 Series
print.printer_EPSON_WorkForce_500_Series.print_bgcolor
false
print.printer_EPSON_WorkForce_500_Series.print_bgimages
false
print.printer_EPSON_WorkForce_500_Series.print_command
print.printer_EPSON_WorkForce_500_Series.print_downloadfonts
false
print.printer_EPSON_WorkForce_500_Series.print_edge_bottom
0
print.printer_EPSON_WorkForce_500_Series.print_edge_left
0
print.printer_EPSON_WorkForce_500_Series.print_edge_right
0
print.printer_EPSON_WorkForce_500_Series.print_edge_top
0
print.printer_EPSON_WorkForce_500_Series.print_evenpages
true
print.printer_EPSON_WorkForce_500_Series.print_footercenter
print.printer_EPSON_WorkForce_500_Series.print_footerleft
&PT
print.printer_EPSON_WorkForce_500_Series.print_footerright
&D
print.printer_EPSON_WorkForce_500_Series.print_headercenter
print.printer_EPSON_WorkForce_500_Series.print_headerleft
&T
print.printer_EPSON_WorkForce_500_Series.print_headerright
&U
print.printer_EPSON_WorkForce_500_Series.print_in_color
true
print.printer_EPSON_WorkForce_500_Series.print_margin_bottom
0.5
print.printer_EPSON_WorkForce_500_Series.print_margin_left
0.5
print.printer_EPSON_WorkForce_500_Series.print_margin_right
0.5
print.printer_EPSON_WorkForce_500_Series.print_margin_top
0.5
print.printer_EPSON_WorkForce_500_Series.print_oddpages
true
print.printer_EPSON_WorkForce_500_Series.print_orientation
0
print.printer_EPSON_WorkForce_500_Series.print_page_delay
50
print.printer_EPSON_WorkForce_500_Series.print_pagedelay
500
print.printer_EPSON_WorkForce_500_Series.print_paper_data
1
print.printer_EPSON_WorkForce_500_Series.print_paper_height
11.00
print.printer_EPSON_WorkForce_500_Series.print_paper_size_type
0
print.printer_EPSON_WorkForce_500_Series.print_paper_size_unit
0
print.printer_EPSON_WorkForce_500_Series.print_paper_width
8.50
print.printer_EPSON_WorkForce_500_Series.print_reversed
false
print.printer_EPSON_WorkForce_500_Series.print_scaling
1.00
print.printer_EPSON_WorkForce_500_Series.print_shrink_to_fit
true
print.printer_EPSON_WorkForce_500_Series.print_to_file
false
print.printer_EPSON_WorkForce_500_Series.print_unwriteable_margin_bottom
0
print.printer_EPSON_WorkForce_500_Series.print_unwriteable_margin_left
0
print.printer_EPSON_WorkForce_500_Series.print_unwriteable_margin_right
0
print.printer_EPSON_WorkForce_500_Series.print_unwriteable_margin_top
0
print.printer_hp_deskjet_940c.print_bgcolor
false
print.printer_hp_deskjet_940c.print_bgimages
false
print.printer_hp_deskjet_940c.print_command
print.printer_hp_deskjet_940c.print_downloadfonts
true
print.printer_hp_deskjet_940c.print_edge_bottom
0
print.printer_hp_deskjet_940c.print_edge_left
0
print.printer_hp_deskjet_940c.print_edge_right
0
print.printer_hp_deskjet_940c.print_edge_top
0
print.printer_hp_deskjet_940c.print_evenpages
true
print.printer_hp_deskjet_940c.print_footercenter
print.printer_hp_deskjet_940c.print_footerleft
&PT
print.printer_hp_deskjet_940c.print_footerright
&D
print.printer_hp_deskjet_940c.print_headercenter
print.printer_hp_deskjet_940c.print_headerleft
&T
print.printer_hp_deskjet_940c.print_headerright
&U
print.printer_hp_deskjet_940c.print_in_color
true
print.printer_hp_deskjet_940c.print_margin_bottom
0.5
print.printer_hp_deskjet_940c.print_margin_left
0.5
print.printer_hp_deskjet_940c.print_margin_right
0.5
print.printer_hp_deskjet_940c.print_margin_top
0.5
print.printer_hp_deskjet_940c.print_oddpages
true
print.printer_hp_deskjet_940c.print_orientation
0
print.printer_hp_deskjet_940c.print_pagedelay
500
print.printer_hp_deskjet_940c.print_paper_data
1
print.printer_hp_deskjet_940c.print_paper_height
11.00
print.printer_hp_deskjet_940c.print_paper_size
6094939
print.printer_hp_deskjet_940c.print_paper_size_type
0
print.printer_hp_deskjet_940c.print_paper_size_unit
0
print.printer_hp_deskjet_940c.print_paper_width
8.50
print.printer_hp_deskjet_940c.print_reversed
false
print.printer_hp_deskjet_940c.print_scaling
1.00
print.printer_hp_deskjet_940c.print_shrink_to_fit
true
print.printer_hp_deskjet_940c.print_to_file
false
print.printer_hp_deskjet_940c.print_unwriteable_margin_bottom
0
print.printer_hp_deskjet_940c.print_unwriteable_margin_left
0
print.printer_hp_deskjet_940c.print_unwriteable_margin_right
0
print.printer_hp_deskjet_940c.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.passwords
true
privacy.cpd.cookies
false
privacy.donottrackheader.enabled
true
privacy.item.passwords
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GTX 460
Vendor ID
10de
Device ID
0e22
Adapter RAM
768
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.8562
Driver Date
10-15-2011
Direct2D Enabled
true
DirectWrite Enabled
true (7.0.6002.18409)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10

the-edmeister
  • Top 25 Contributor
  • Moderator
5399 solutions 40149 answers

Chosen Solution

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Your UserAgent string in Firefox is messed up by another program that you installed. <br /> [http://en.wikipedia.org/wiki/User_Agent] <br /> type '''about:config''' in the URL bar and hit Enter <br /> ''If you see the warning, you can confirm that you want to access that page.'' <br /> Filter = '''general.useragent.''' <br /> Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br /> Then restart Firefox

Question owner

You = My Hero! :OD Thanks sooooo much!

You = My Hero! :OD Thanks sooooo much!