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Firefox sync activation dissappears when I restart firefox

  • 1 reply
  • 1 has this problem
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  • Last reply by Ibai

I'm attempting to set up Firefox Sync on two Fedora Linux desktops to sync bookmarks between the two machines. I am able to set up Sync on the first machine just fine, and I am able to add a device on the first machine to include the second machine. (I'm syncing with the firefox sync server, not with a custom server.) However, whenever I quit and restart firefox (on either machine), the sync "activation" or "connection" dissappears: In particular, after a restart, when I select "Edit": "Preferences": "Sync" I see the initial activation screen (i.e., the screen with s single button, "Set Up Firefox Sync".

I am able to reconnect to the Sync account, so the account on the Firefox Sync server persists. Apparently, the executable "firefox" on my machine is not maintaining the connection information over a restart.

Also, a suggestion: I would like to be able to browse the sync info on the Firefox sync account separately from the sync connection. This would help me debug connection problems, would enable me to deconflict, correct, or understand erroneous or ambiguous sync's after the fact (if historical log information were provided), and would in general make me feel better about how sync works. In short, I want to be able to see exactly what's in the cloud by viewing the cloud.

I'm attempting to set up Firefox Sync on two Fedora Linux desktops to sync bookmarks between the two machines. I am able to set up Sync on the first machine just fine, and I am able to add a device on the first machine to include the second machine. (I'm syncing with the firefox sync server, not with a custom server.) However, whenever I quit and restart firefox (on either machine), the sync "activation" or "connection" dissappears: In particular, after a restart, when I select "Edit": "Preferences": "Sync" I see the initial activation screen (i.e., the screen with s single button, "Set Up Firefox Sync". I am able to reconnect to the Sync account, so the account on the Firefox Sync server persists. Apparently, the executable "firefox" on my machine is not maintaining the connection information over a restart. Also, a suggestion: I would like to be able to browse the sync info on the Firefox sync account separately from the sync connection. This would help me debug connection problems, would enable me to deconflict, correct, or understand erroneous or ambiguous sync's after the fact (if historical log information were provided), and would in general make me feel better about how sync works. In short, I want to be able to see exactly what's in the cloud by viewing the cloud.

All Replies (1)

Hi!

The most probable issue is that you are resetting your password after closing the browser. We have discussed this issue in this other thread: https://support.mozilla.com/en-US/questions/823376

Let me know if that helps.

Regarding your suggestion, the team is aware of the demand of viewing what's on the cloud and it's planning some improvements in that area.