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why do I get a blank page with only the web address when I try and print a page

Posted

Tried to print from two different sources and only get the web address at the top of the page and the rest of the page is blank. I can print other pages, why can't I print a coupon from one site and a set of building plans for a woodworking jig from another site. All other pages I attempt to preview and print work just fine.

Tried to print from two different sources and only get the web address at the top of the page and the rest of the page is blank. I can print other pages, why can't I print a coupon from one site and a set of building plans for a woodworking jig from another site. All other pages I attempt to preview and print work just fine.

Additional System Details

This happened

Not sure how often

This started when...

First notices a couple of weeks ago and then today when I wanted to print the coupon

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.0 r1
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • 4.0.60831.0
  • Garmin Communicator Plug-In 3.0.1.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • NPWLPG
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
4081 solutions 30829 answers

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the prefs for that printer.

Try the '''''reset''''' described here: <br /> http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer Make sure you reset all the prefs for that printer.