Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot log in at nytimes.com

  • 1 reply
  • 6 have this problem
  • 7 views
  • Last reply by rbillings

clb5
clb5
more options

UPDATE: Problem Solved. For some reason cookies from nytimes.com were marked "block" in the Preferences>Privacy list. I'm not sure how this happened, since it was not a site I would have blocked.

In Firefox 7.0.1 running on Mac 10.6.8 I get stuck in loops at the New York Times nytimes.com log in. This is not a problem in Safari, but Firefox has Zotero. I have cleared cookies, cleared the cache, and re-started in safe-mode (add-ons disabled), and I still have the problem.

UPDATE: Problem Solved. For some reason cookies from nytimes.com were marked "block" in the Preferences>Privacy list. I'm not sure how this happened, since it was not a site I would have blocked. In Firefox 7.0.1 running on Mac 10.6.8 I get stuck in loops at the New York Times nytimes.com log in. This is not a problem in Safari, but Firefox has Zotero. I have cleared cookies, cleared the cache, and re-started in safe-mode (add-ons disabled), and I still have the problem.

Modified by clb5

Chosen solution

Hi clb5-

Here is a Support article with specific troubleshooting details with log in problems, such as enabling cookies for the website:

Fix login issues on websites that require a username and password

You definitely took the right first steps. I hope this helps.

Read this answer in context 👍 0

All Replies (1)

rbillings
rbillings
more options

Chosen Solution

Hi clb5-

Here is a Support article with specific troubleshooting details with log in problems, such as enabling cookies for the website:

Fix login issues on websites that require a username and password

You definitely took the right first steps. I hope this helps.