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Firefox 7.0.1 does not work with www.united.com (nothing is clickable)

  • 2 replies
  • 7 have this problem
  • 3 views
  • Last reply by angelosk

angelosk
angelosk
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Go to http://www.united.com or http://www.ual.com and try to click on anything. (Hint: nothing is responsive; cursor does not change shape as it hover over different elements; etc.)

Go to http://www.united.com or http://www.ual.com and try to click on anything. (Hint: nothing is responsive; cursor does not change shape as it hover over different elements; etc.)

All Replies (2)

cor-el
cor-el
  • Moderator
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Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
angelosk
angelosk Question owner
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Unfortunately, Firefox would hang indefinitely any time I tried to start it in safe mode. I ended up creating a new profile and downloading all the extensions I had. That made the website work...so, something in the configuration seriously damaged things.