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I just upgraded to 7.0.1, but it is being recognized as 3.5.5. What's going on?

Posted

I just updated to Firefox 7.0.1, but Google Mail is telling me I have an outdated version of Firefox and even when I go to the Mozilla site I get a message at the bottom of the screen that says I have an outdated version. I also can't install certain addons because they tell me that they don't work with 3.5.5. The version number in the browser does say 7.0.1, but it doesn't add like it.

I just updated to Firefox 7.0.1, but Google Mail is telling me I have an outdated version of Firefox and even when I go to the Mozilla site I get a message at the bottom of the screen that says I have an outdated version. I also can't install certain addons because they tell me that they don't work with 3.5.5. The version number in the browser does say 7.0.1, but it doesn't add like it.

Additional System Details

This happened

Every time Firefox opened

This started when...

I upgraded to 7.0.1

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • 4.0.60531.0
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • NPWLPG
  • GEPlugin
  • Windows Activation Technologies Plugin for Mozilla
  • Bing Bar
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB

More Information

Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.10
false
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
AutocompletePro - Your handy search suggestions tool
1.11
false
support@predictad.com
Bing Bar
5.0
false
msntoolbar@msn.com
BitTorrentBar Community Toolbar
3.7.0.6
false
{88c7f2aa-f93f-432c-8f0e-b7d85967a527}
Certificate Patrol
2.0.12
false
CertPatrol@PSYC.EU
Complitly - Speed up your search with your personal search suggestions tool
1.1
false
{33e0daa6-3af3-d8b5-6752-10e949c61516}
Conduit Engine
3.3.3.2
false
engine@conduit.com
Delicious Bookmarks
2.3.1
false
{2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9}
EmailOracle
0.10
false
{18aec871-6264-4b10-91cb-ee1fb68eda7c}
Favicon Picker 2
0.6.2.15
false
{446c03e0-2c35-11db-a98b-0800200c9a66}
Favicon Picker 3
0.5
false
{446c03e0-2c35-11db-a98b-0800200c9a67}
Flashblock
1.5.15.1
false
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Freecorder Community Toolbar
3.7.0.6
false
{1392b8d2-5c05-419f-a8f6-b9f15a596612}
Ghostery
2.6.0.1
false
firefox@ghostery.com
Gmail Notifier
0.6.4.3
false
{44d0a1b4-9c90-4f86-ac92-8680b5d6549e}
Google Redesigned
0.8
false
{cc85cd4e-5a5b-4eda-a25c-bdaffa93b406}
Greasemonkey
0.9.11
false
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
IE Tab Plus
1.98.20110322
false
ietab@ip.cn
IE View
1.4.5.1
false
{6e84150a-d526-41f1-a480-a67d3fed910d}
InvisibleHand
3.3.4
false
canitbecheaper@trafficbroker.co.uk
Java Console
6.0.20
false
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Java Console
6.0.21
false
{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Java Console
6.0.22
false
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.23
false
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console
6.0.24
false
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console
6.0.26
false
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Move Media Player
1.0.0.071101000055
false
moveplayer@movenetworks.com
Norton Toolbar
2011.7.2.3
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
NoScript
2.1.4rc2
false
{73a6fe31-595d-460b-a920-fcc0f8843232}
Qualys BrowserCheck
1.1.95.1
false
{7D2FB79E-E58C-4DB5-A36F-AC1C73967F4D}
Search Helper Extension
1.0
false
{27182e60-b5f3-411c-b545-b44205977502}
StumbleUpon
3.95
false
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
Sxipper
2.3.4
false
sxipper@sxip.com
Symantec IPS
3.2
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
TinEye Reverse Image Search
1.1
false
tineye@ideeinc.com
Torbutton
1.2.5
false
{e0204bd5-9d31-402b-a99d-a6aa8ffebdca}
WikiLook
2.7.0
false
wikilook@testpilot
Woot Watcher
1.0.7
false
{a92aadf8-193f-4a62-8740-5cce81775afc}
Yahoo! Mail Notifier
1.0.0.21
false
{89f8dde0-010a-11da-8cd6-0800200c9a66}
YouTube Video Download Wizard
1.1.9
false
ytvdw@pgport.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
https://mail.google.com/mail/?shva=1#inbox|http://my.yahoo.com/
browser.startup.homepage_override.buildID
20110928134238
browser.startup.homepage_override.mstone
rv:7.0.1
browser.tabs.warnOnClose
false
browser.zoom.full
false
dom.max_script_run_time
1800
extensions.lastAppVersion
7.0.1
font.minimum-size.x-western
12
font.name.sans-serif.x-western
Tahoma
font.size.fixed.x-western
18
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
general.useragent.override
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB
keyword.URL
http://www.ytdstart.com/s/?src=addrbar&provider=bing&provider_name=bing&provider_code=Z109&partner_id=687&product_id=659…
network.cookie.prefsMigrated
true
network.http.max-persistent-connections-per-proxy
12
network.http.max-persistent-connections-per-server
18
network.http.pipelining
true
network.http.pipelining.maxrequests
32
network.security.ports.banned
8118,8123,9050,9051
places.database.lastMaintenance
1316871539
places.history.enabled
false
places.history.expiration.transient_current_max_pages
128795
places.last_vacuum
1297907833
print.print_printer
Canon MP500 Series Printer
print.printer_Canon_Inkjet_MP500_Series.print_bgcolor
false
print.printer_Canon_Inkjet_MP500_Series.print_bgimages
false
print.printer_Canon_Inkjet_MP500_Series.print_command
print.printer_Canon_Inkjet_MP500_Series.print_downloadfonts
false
print.printer_Canon_Inkjet_MP500_Series.print_edge_bottom
0
print.printer_Canon_Inkjet_MP500_Series.print_edge_left
0
print.printer_Canon_Inkjet_MP500_Series.print_edge_right
0
print.printer_Canon_Inkjet_MP500_Series.print_edge_top
0
print.printer_Canon_Inkjet_MP500_Series.print_evenpages
true
print.printer_Canon_Inkjet_MP500_Series.print_footercenter
print.printer_Canon_Inkjet_MP500_Series.print_footerleft
&PT
print.printer_Canon_Inkjet_MP500_Series.print_footerright
&D
print.printer_Canon_Inkjet_MP500_Series.print_headercenter
print.printer_Canon_Inkjet_MP500_Series.print_headerleft
&T
print.printer_Canon_Inkjet_MP500_Series.print_headerright
&U
print.printer_Canon_Inkjet_MP500_Series.print_in_color
true
print.printer_Canon_Inkjet_MP500_Series.print_margin_bottom
0.5
print.printer_Canon_Inkjet_MP500_Series.print_margin_left
0.5
print.printer_Canon_Inkjet_MP500_Series.print_margin_right
0.5
print.printer_Canon_Inkjet_MP500_Series.print_margin_top
0.5
print.printer_Canon_Inkjet_MP500_Series.print_oddpages
true
print.printer_Canon_Inkjet_MP500_Series.print_orientation
0
print.printer_Canon_Inkjet_MP500_Series.print_pagedelay
500
print.printer_Canon_Inkjet_MP500_Series.print_paper_data
1
print.printer_Canon_Inkjet_MP500_Series.print_paper_height
11.00
print.printer_Canon_Inkjet_MP500_Series.print_paper_size_type
0
print.printer_Canon_Inkjet_MP500_Series.print_paper_size_unit
0
print.printer_Canon_Inkjet_MP500_Series.print_paper_width
8.50
print.printer_Canon_Inkjet_MP500_Series.print_reversed
false
print.printer_Canon_Inkjet_MP500_Series.print_scaling
1.00
print.printer_Canon_Inkjet_MP500_Series.print_shrink_to_fit
true
print.printer_Canon_Inkjet_MP500_Series.print_to_file
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print.printer_Canon_Inkjet_MP500_Series.print_unwriteable_margin_bottom
0
print.printer_Canon_Inkjet_MP500_Series.print_unwriteable_margin_left
0
print.printer_Canon_Inkjet_MP500_Series.print_unwriteable_margin_right
0
print.printer_Canon_Inkjet_MP500_Series.print_unwriteable_margin_top
0
print.printer_Canon_MP500_Series_Printer.print_bgcolor
false
print.printer_Canon_MP500_Series_Printer.print_bgimages
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print.printer_Canon_MP500_Series_Printer.print_command
print.printer_Canon_MP500_Series_Printer.print_downloadfonts
true
print.printer_Canon_MP500_Series_Printer.print_edge_bottom
0
print.printer_Canon_MP500_Series_Printer.print_edge_left
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print.printer_Canon_MP500_Series_Printer.print_edge_right
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print.printer_Canon_MP500_Series_Printer.print_edge_top
0
print.printer_Canon_MP500_Series_Printer.print_evenpages
true
print.printer_Canon_MP500_Series_Printer.print_footercenter
print.printer_Canon_MP500_Series_Printer.print_footerleft
&PT
print.printer_Canon_MP500_Series_Printer.print_footerright
&D
print.printer_Canon_MP500_Series_Printer.print_headercenter
print.printer_Canon_MP500_Series_Printer.print_headerleft
&T
print.printer_Canon_MP500_Series_Printer.print_headerright
&U
print.printer_Canon_MP500_Series_Printer.print_in_color
true
print.printer_Canon_MP500_Series_Printer.print_margin_bottom
0.5
print.printer_Canon_MP500_Series_Printer.print_margin_left
0.5
print.printer_Canon_MP500_Series_Printer.print_margin_right
0.5
print.printer_Canon_MP500_Series_Printer.print_margin_top
0.5
print.printer_Canon_MP500_Series_Printer.print_oddpages
true
print.printer_Canon_MP500_Series_Printer.print_orientation
0
print.printer_Canon_MP500_Series_Printer.print_page_delay
50
print.printer_Canon_MP500_Series_Printer.print_pagedelay
500
print.printer_Canon_MP500_Series_Printer.print_paper_data
1
print.printer_Canon_MP500_Series_Printer.print_paper_height
11.00
print.printer_Canon_MP500_Series_Printer.print_paper_size
6488182
print.printer_Canon_MP500_Series_Printer.print_paper_size_type
0
print.printer_Canon_MP500_Series_Printer.print_paper_size_unit
0
print.printer_Canon_MP500_Series_Printer.print_paper_width
8.50
print.printer_Canon_MP500_Series_Printer.print_reversed
false
print.printer_Canon_MP500_Series_Printer.print_scaling
1.00
print.printer_Canon_MP500_Series_Printer.print_shrink_to_fit
true
print.printer_Canon_MP500_Series_Printer.print_to_file
false
print.printer_Canon_MP500_Series_Printer.print_unwriteable_margin_bottom
0
print.printer_Canon_MP500_Series_Printer.print_unwriteable_margin_left
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print.printer_Canon_MP500_Series_Printer.print_unwriteable_margin_right
0
print.printer_Canon_MP500_Series_Printer.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.sessions
false
privacy.cpd.cache
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
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privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 9600 GT
Vendor ID
10de
Device ID
0622
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.7533
Driver Date
5-20-2011
Direct2D Enabled
false
DirectWrite Enabled
false (6.1.7601.17563)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
0/1

the-edmeister
  • Top 25 Contributor
  • Moderator
5419 solutions 40417 answers

Your UserAgent string in Firefox is messed up by addon that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Your UserAgent string in Firefox is messed up by addon that you installed. <br /> [http://en.wikipedia.org/wiki/User_Agent] type '''about:config''' in the URL bar and hit Enter <br /> ''If you see the warning, you can confirm that you want to access that page.'' <br /> Filter = '''general.useragent.''' <br /> Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br /> Then restart Firefox

Question owner

Thanks! That fixed it. Do you have any idea which addon might have caused the problem?

Thanks! That fixed it. Do you have any idea which addon might have caused the problem?
James
  • Top 25 Contributor
  • Moderator
1603 solutions 11348 answers

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB

It was the Fast Browser Search toolbar Extension that you installed back when your Firefox was 3.5.5 and it added the FBSMTWB on end and made it stay stuck as Firefox 3.5.5

Firefox 4.0 and newer does not have this user agent issue with extensions that tries to add stuff to UA.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) '''FBSMTWB''' It was the Fast Browser Search toolbar Extension that you installed back when your Firefox was 3.5.5 and it added the FBSMTWB on end and made it stay stuck as Firefox 3.5.5 Firefox 4.0 and newer does not have this user agent issue with extensions that tries to add stuff to UA.

Modified by James