Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

problem with opening firefox keep getting error that profile missing

mohsinbarkat
mohsinbarkat
more options

I have tried everything from uninstalling the firefox and remove all the folder containing firefox and doing fresh reinstall but still getting this error

your firefox profile cannot be loaded. It may be missing or inaccessible

I even try to create new profile by opening profile manager but that doesnot even open

I just want to delete or remove all the old profile that I have on this computer and start with fresh profile

I have tried everything from uninstalling the firefox and remove all the folder containing firefox and doing fresh reinstall but still getting this error your firefox profile cannot be loaded. It may be missing or inaccessible I even try to create new profile by opening profile manager but that doesnot even open I just want to delete or remove all the old profile that I have on this computer and start with fresh profile

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

mohsinbarkat
mohsinbarkat Question owner
more options

I cant even open profilemanager to create new profile so how am I suppose to create new profile?

when I enter this command in run box :firefox.exe -ProfileManager i get a same message that profile missing or inaccessible

please help!