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Hangs whenever I try to login to facebook FF6.02 reinstalled

Posted

Cannot use facebook with FF. Uninstalled FF and installed it again. It just only hangs whenever I am loggin in to facebook. Is it not possible to use FF in sites requiruing loging in ?? Tried Chrome without any problem just to check the network etc Is the FF era now gone? Does one have to use Chrome if you wanna be a part of the net?

It started with FF3.6. I updated to 6.0.2. Same thing cannot login to any site using FF. Tried also in Safe-Mode with same result: Cannot use FF when logging in to any site.

I guess I have to abandon FF, I am disappointed; it is nice if it only been useful ...

Cannot use facebook with FF. Uninstalled FF and installed it again. It just only hangs whenever I am loggin in to facebook. Is it not possible to use FF in sites requiruing loging in ?? Tried Chrome without any problem just to check the network etc Is the FF era now gone? Does one have to use Chrome if you wanna be a part of the net? It started with FF3.6. I updated to 6.0.2. Same thing cannot login to any site using FF. Tried also in Safe-Mode with same result: Cannot use FF when logging in to any site. I guess I have to abandon FF, I am disappointed; it is nice if it only been useful ...

Chosen solution

Your Malware undetectable by most anti-malware programs (maybe because randomly named) is still present and has other hidden symptoms.

If this Malware is a Rookit, try this free Kapersky's tool.

Check and tell if its working.

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

Some MS Win Update for XP did install itself, I think

Installed Plug-ins

Aktiverade insticksprogram Hitta mer information om insticksprogram på mozilla.org. Sök efter uppdateringar till installerade insticksprogram på mozilla.com/plugincheck. Hjälp för installation av insticksprogram finns att få från plugindoc.mozdev.org. Shockwave for Director

   Fil: np32dsw.dll
   Version: 11.0.0.465
   Adobe Shockwave for Director Netscape plug-in, version 11.0

MIME-typ Beskrivning Filändelse application/x-director Shockwave Movie dir,dxr,dcr DivX Player Netscape Plugin

   Fil: npDivxPlayerPlugin.dll
   Version: 6.1.0.0
   npdivxplayerplugin

MIME-typ Beskrivning Filändelse application/divxplayer-plugin npdivxplayerplugin scr DivX Web Player

   Fil: npdivx32.dll
   Version: 1.4.2.7
   DivX Web Player version 1.4.2.7

MIME-typ Beskrivning Filändelse video/divx DivX Video Files divx,div RealPlayer Version Plugin

   Fil: nprpjplug.dll
   Version: 12.0.1.647
   12.0.1.647

MIME-typ Beskrivning Filändelse application/vnd.rn-realplayer-javascript RealPlayer Version Plugin rpj RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)

   Fil: nppl3260.dll
   Version: 12.0.1.647
   RealPlayer(tm) LiveConnect-Enabled Plug-In

MIME-typ Beskrivning Filändelse audio/x-pn-realaudio-plugin RealPlayer(tm) as Plug-in rpm RealJukebox NS Plugin

   Fil: nprjplug.dll
   Version: 12.0.1.647
   RealJukebox Netscape Plugin

MIME-typ Beskrivning Filändelse none RealJukebox NS Plugin File none Adobe Acrobat

   Fil: nppdf32.dll
   Version: 10.1.0.534
   Adobe PDF Plug-In For Firefox and Netscape 10.1.0

MIME-typ Beskrivning Filändelse application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml application/vnd.adobe.x-mars Adobe PDF in XML Format mars application/vnd.fdf Acrobat Forms Data Format fdf application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Java Deployment Toolkit 6.0.270.7

   Fil: npdeployJava1.dll
   Version: 6.0.270.7
   NPRuntime Script Plug-in Library for Java(TM) Deploy

MIME-typ Beskrivning Filändelse application/java-deployment-toolkit QuickTime Plug-in 7.7

   Fil: npqtplugin.dll
   Version: 7.7.0.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME-typ Beskrivning Filändelse application/sdp SDP-strÜmbeskrivning sdp application/x-sdp SDP-strÜmbeskrivning sdp application/x-rtsp RTSP-strÜmbeskrivning rtsp,rts video/quicktime QuickTime Movie mov,qt,mqv video/flc AutoDesk Animator (FLC) flc,fli,cel audio/x-wav WAVE-ljud wav,bwf audio/wav WAVE-ljud wav,bwf QuickTime Plug-in 7.7

   Fil: npqtplugin2.dll
   Version: 7.7.0.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME-typ Beskrivning Filändelse audio/aiff AIFF-ljud aiff,aif,aifc,cdda audio/x-aiff AIFF-ljud aiff,aif,aifc,cdda audio/basic uLaw/AU-ljud au,snd,ulw audio/mid MIDI mid,midi,smf,kar audio/x-midi MIDI mid,midi,smf,kar audio/midi MIDI mid,midi,smf,kar audio/vnd.qcelp QUALCOMM PureVoice audio qcp QuickTime Plug-in 7.7

   Fil: npqtplugin3.dll
   Version: 7.7.0.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME-typ Beskrivning Filändelse audio/x-gsm GSM audio gsm audio/AMR AMR audio AMR audio/aac AAC-ljud aac,adts audio/x-aac AAC-ljud aac,adts audio/x-caf CAF-ljud caf audio/ac3 AC3-ljud ac3 audio/x-ac3 AC3-ljud ac3 video/x-mpeg MPEG-medier mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa QuickTime Plug-in 7.7

   Fil: npqtplugin4.dll
   Version: 7.7.0.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME-typ Beskrivning Filändelse video/mpeg MPEG-medier mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa audio/mpeg MPEG-ljud mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a audio/x-mpeg MPEG-ljud mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a video/3gpp 3GPP-media 3gp,3gpp QuickTime Plug-in 7.7

   Fil: npqtplugin5.dll
   Version: 7.7.0.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME-typ Beskrivning Filändelse audio/3gpp 3GPP-media 3gp,3gpp video/3gpp2 3GPP2-media 3g2,3gp2 ljud/3gpp2 3GPP2-media 3g2,3gp2 video/sd-video SD video sdv program/x-mpeg AMC-media AMC video/mp4 MPEG-4-medier mp4 audio/mp4 MPEG-4-medier mp4 audio/x-m4a AAC-ljud m4a audio/x-m4p AAC-ljud (skyddad) m4p audio/x-m4b AAC-talbok m4b video/x-m4v Video (skyddad) m4v QuickTime Plug-in 7.7

   Fil: npqtplugin6.dll
   Version: 7.7.0.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME-typ Beskrivning Filändelse image/x-macpaint MacPaint-bild pntg,pnt,mac image/pict PICT-bild pict,pic,pct image/x-pict PICT-bild pict,pic,pct image/png PNG image png image/x-png PNG image png image/x-quicktime QuickTime-bild qtif,qti image/x-sgi SGI-bild sgi,rgb image/x-targa TGA-bild targa,tga image/tiff TIFF image tif,tiff QuickTime Plug-in 7.7

   Fil: npqtplugin7.dll
   Version: 7.7.0.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME-typ Beskrivning Filändelse image/x-tiff TIFF image tif,tiff image/jp2 JPEG2000-bild jp2 image/jpeg2000 JPEG2000-bild jp2 image/jpeg2000-image JPEG2000-bild jp2 image/x-jpeg2000-image JPEG2000-bild jp2 Shockwave Flash

   Fil: NPSWF32.dll
   Version: 10.3.183.10
   Shockwave Flash 10.3 r183

MIME-typ Beskrivning Filändelse application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl iTunes Application Detector

   Fil: npitunes.dll
   Version: 1.0.0.0
   iTunes Detector Plug-in

MIME-typ Beskrivning Filändelse application/itunes-plugin This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox. Java(TM) Platform SE 6 U27

   Fil: npjp2.dll
   Version: 6.0.270.7
   Next Generation Java Plug-in 1.6.0_27 for Mozilla browsers

MIME-typ Beskrivning Filändelse application/x-java-applet Java Applet application/x-java-bean JavaBeans application/x-java-vm application/x-java-applet;version=1.1.1 application/x-java-bean;version=1.1.1 application/x-java-applet;version=1.1 application/x-java-bean;version=1.1 application/x-java-applet;version=1.2 application/x-java-bean;version=1.2 application/x-java-applet;version=1.1.3 application/x-java-bean;version=1.1.3 application/x-java-applet;version=1.1.2 application/x-java-bean;version=1.1.2 application/x-java-applet;version=1.3 application/x-java-bean;version=1.3 application/x-java-applet;version=1.2.2 application/x-java-bean;version=1.2.2 application/x-java-applet;version=1.2.1 application/x-java-bean;version=1.2.1 application/x-java-applet;version=1.3.1 application/x-java-bean;version=1.3.1 application/x-java-applet;version=1.4 application/x-java-bean;version=1.4 application/x-java-applet;version=1.4.1 application/x-java-bean;version=1.4.1 application/x-java-applet;version=1.4.2 application/x-java-bean;version=1.4.2 application/x-java-applet;version=1.5 application/x-java-bean;version=1.5 application/x-java-applet;version=1.6 application/x-java-bean;version=1.6 application/x-java-applet;jpi-version=1.6.0_27 application/x-java-bean;jpi-version=1.6.0_27 Windows Presentation Foundation

   Fil: NPWPF.dll
   Version: 3.5.30729.1
   Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

MIME-typ Beskrivning Filändelse application/x-ms-xbap XAML Browser Application xbap application/xaml+xml XAML Document xaml RealPlayer(tm) HTML5VideoShim Plug-In (32-bit)

   Fil: nprphtml5videoshim.dll
   Version: 12.0.1.647
   RealPlayer(tm) HTML5VideoShim Plug-In

MIME-typ Beskrivning Filändelse application/x-rp-html5videoshim-plugin RealPlayer(tm) HTML5VideoShim Plug-In rh5 RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In (32-bit)

   Fil: nprpchromebrowserrecordext.dll
   Version: 12.0.1.647
   RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In

MIME-typ Beskrivning Filändelse application/x-rn-rpchromebgext-plugin RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In rpe Nexus Personal

   Fil: np_prsnl.dll
   Version: 4.16.1.2
   Nexus Personal Plug-Ins

MIME-typ Beskrivning Filändelse application/x-personal-signer Signer application/x-personal-regutil Enrolment application/x-personal-logout Logout application/x-personal-version Version application/x-personal-webadmin WebAdmin application/x-personal-authentication Authentication application/x-personal-signer2 Signer2 Google Update

   Fil: npGoogleUpdate3.dll
   Version: 1.3.21.69
   Google Update

MIME-typ Beskrivning Filändelse application/x-vnd.google.update3webcontrol.3 application/x-vnd.google.oneclickctrl.9 Microsoft® DRM

   Fil: npwmsdrm.dll
   Version: 9.0.0.3250
   DRM Store Netscape Plugin

MIME-typ Beskrivning Filändelse application/x-drm Network Interface Plugin nip Microsoft® DRM

   Fil: npdrmv2.dll
   Version: 9.0.0.3250
   DRM Netscape Network Object

MIME-typ Beskrivning Filändelse application/x-drm-v2 Network Interface Plugin nip Windows Media Player Plug-in Dynamic Link Library

   Fil: npdsplay.dll
   Version: 3.0.2.629
   Npdsplay dll

MIME-typ Beskrivning Filändelse application/asx Media Files * video/x-ms-asf-plugin Media Files * application/x-mplayer2 Media Files * video/x-ms-asf Media Files asf,asx,* video/x-ms-wm Media Files wm,* audio/x-ms-wma Media Files wma,* audio/x-ms-wax Media Files wax,* video/x-ms-wmv Media Files wmv,* video/x-ms-wvx Media Files wvx,*

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.1 (KHTML, like Gecko) Chrome/14.0.835.186 Safari/535.1

More Information

Programfakta
Namn
Firefox
Version
6.0.2
Användaragent
Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Profilmapp
Öppna mapp
Aktiva insticksmoduler
about:plugins
Byggkonfiguration
about:buildconfig
Tillägg
Namn
Version
Aktiverad
ID
Java Quick Starter
1.0
true
jqs@sun.com
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Java Console
6.0.18
false
{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
Java Console
6.0.27
false
{CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
RealPlayer Browser Record Plugin
14.0.3
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Modifierade inställningar
Namn
Värde
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110902133214
browser.startup.homepage_override.mstone
rv:6.0.2
dom.disable_window_status_change
false
extensions.lastAppVersion
6.0.2
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
32194
privacy.sanitize.migrateFx3Prefs
true
Grafik
Adapterbeskrivning
NVIDIA Quadro4 380 XGL
Leverantörs-ID
10de
Enhets-ID
018b
Adapter-RAM
Unknown
Adapterdrivrutin
nv4_disp
Drivrutinsversion
9.1.3.6
Drivrutinsdatum
7-12-2006
WebGL-renderare
false
Grafikaccelererade fönster
0/1

finitarry 251 solutions 3421 answers

Does that happen in safe mode? If not, it could be that an extension is causing problems.

http://kb.mozillazine.org/Safe_mode

Does that happen in safe mode? If not, it could be that an extension is causing problems. http://kb.mozillazine.org/Safe_mode
Hasan 469 solutions 5600 answers
Cannot Log in to websites * https://support.mozilla.com/en-US/kb/Cannot%20log%20in%20to%20websites * http://kb.mozillazine.org/Websites_report_cookies_are_disabled Firefox Hangs * https://support.mozilla.com/en-US/kb/Firefox%20hangs * http://kb.mozillazine.org/Firefox_hangs Check and tell if its working.

Question owner

Happens also in Safe_Mode. Cleared everything and reinstalled FF. It still hangs every time I use it to log in to any site. "ordinary" pages work well, no hanging only when I have given username and password and click 2Login" button. A couple of seconds and when I try clickin FF the "Not responding" comes. Hve to kill it by Task Manager. /r

Happens also in Safe_Mode. Cleared everything and reinstalled FF. It still hangs every time I use it to log in to any site. "ordinary" pages work well, no hanging only when I have given username and password and click 2Login" button. A couple of seconds and when I try clickin FF the "Not responding" comes. Hve to kill it by Task Manager. /r
Hasan 469 solutions 5600 answers
-> [[Firefox is already running but is not responding]] -> Profile in use * http://kb.mozillazine.org/Profile_in_use Check and tell if its working.

Question owner

There is no problem starting FF and there is only one process in Task manager list firefox.exe And it hangs about 2 seconds after clicking Login-button on every site I use to visit with a Login, User, Passwd fields ... However I am slowly getting used to Chrome and right now there is no FF at all in the system. It is rather useless when hanging on every login-site. But I did like until it stopped working. /r

There is no problem starting FF and there is only one process in Task manager list firefox.exe And it hangs about 2 seconds after clicking Login-button on every site I use to visit with a Login, User, Passwd fields ... However I am slowly getting used to Chrome and right now there is no FF at all in the system. It is rather useless when hanging on every login-site. But I did like until it stopped working. /r
Hasan 469 solutions 5600 answers

Check that your Security softwares are not interfering with Firefox.

-> Configuring Configure firewalls so that Firefox can access the Internet

Check and tell if its working.

Check that your Security softwares are not interfering with Firefox. -> Configuring [[Firewalls]] Check and tell if its working.

Modified by Hasan

Question owner

I tried: first configuring the Firewall (Windows), removing Firefox and installing FF again and therafter adding Mozilla Firefox in Firewall exceptions. Then I tried to login to Facebook... FF hangs Not Responding in Task Manager No CPU almost: taskmgt and rundll32 1% each FF still not working. /r

I tried: first configuring the Firewall (Windows), removing Firefox and installing FF again and therafter adding Mozilla Firefox in Firewall exceptions. Then I tried to login to Facebook... FF hangs Not Responding in Task Manager No CPU almost: taskmgt and rundll32 1% each FF still not working. /r
Hasan 469 solutions 5600 answers

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

Create a New Profile as a test to check if your current profile is causing the problems. -> Basic Troubleshooting: Make a New Profile * https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile. -> [[Recovering important data from an old profile]] Check and tell if its working.

Question owner

Thank you for feeding me hints. Did implicitly recreated profile when removing FF and reinstallling it, I presume. But again I used a new profile created from scratch in ProfileManager and started FF using it. FF hangs when I try to login to facebook. To assure working net I did it with Chrome without problem and also did log out not to have confused FB. Still no FB with FF. Something is really not functioning in my PC (XP). /r

Thank you for feeding me hints. Did implicitly recreated profile when removing FF and reinstallling it, I presume. But again I used a new profile created from scratch in ProfileManager and started FF using it. FF hangs when I try to login to facebook. To assure working net I did it with Chrome without problem and also did log out not to have confused FB. Still no FB with FF. Something is really not functioning in my PC (XP). /r
Hasan 469 solutions 5600 answers

-> Is my Firefox problem a result of MALWARE ??

-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans.

Check and tell if its working.

-> '''Is my Firefox problem a result of MALWARE ??''' * Popups Not Blocked - http://kb.mozillazine.org/Popups_not_blocked -> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans. * Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php * SuperAntispyware - http://www.superantispyware.com/ * Windows Defender Home Page - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx * Spybot Search & Destroy - http://www.safer-networking.org/en/index.html * Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php Check and tell if its working.
finitarry 251 solutions 3421 answers

Helpful Reply

Try changing this setting in about:config.

network.http.max-connections - try 48

The new default for that is 256, and it might be too much.

Try changing this setting in about:config. network.http.max-connections - try 48 The new default for that is 256, and it might be too much.

Question owner

Changing the setting network.http.max-connections to 48 did not solve the problem. Firefox freezes directly after click on Login button, as usual nowadays. I am trying to get a Anti Virus scan to work properly as proposed by mha007. Gonna reboot again, hopefully it is installed soon! /r

Changing the setting network.http.max-connections to 48 did not solve the problem. Firefox freezes directly after click on Login button, as usual nowadays. I am trying to get a Anti Virus scan to work properly as proposed by mha007. Gonna reboot again, hopefully it is installed soon! /r

Question owner

A total scan by AntiVirus program Norman Security Suite took about 21 hours Found a couple of suspicious things and repaired (deleted) but in some old things that I beleive never have been run on the computer. Tried Firefox to login to facebook: IT HANGS ! as usual. Clearly I cannot use Firefox anymore on my computer. Out of ideas. Gonna learn to use Chrome ... /r

A total scan by AntiVirus program Norman Security Suite took about 21 hours Found a couple of suspicious things and repaired (deleted) but in some old things that I beleive never have been run on the computer. Tried Firefox to login to facebook: IT HANGS ! as usual. Clearly I cannot use Firefox anymore on my computer. Out of ideas. Gonna learn to use Chrome ... /r
Hasan 469 solutions 5600 answers

Chosen Solution

Your Malware undetectable by most anti-malware programs (maybe because randomly named) is still present and has other hidden symptoms.

If this Malware is a Rookit, try this free Kapersky's tool.

Check and tell if its working.

Your Malware undetectable by most anti-malware programs (maybe because randomly named) is still present and has other hidden symptoms. * http://en.wikipedia.org/wiki/Backdoor_%28computing%29 If this Malware is a Rookit, try this free Kapersky's tool. * http://support.kaspersky.com/faq/?qid=208283363 Check and tell if its working.

Question owner

Success. I did download the Kaspersky's free tool after checking it up. Ran it twice to get rid of a trojan: "backdoor.win32.sinowal.knf". Rebooted and now FireFox is working, ie does not hang on logging in to FB. Thank you very much "mha007" ! Where does this trojan come from? And why did not Sophos nor Norman AntiVirus find this bastard? I will confront Norman, my current AVS, with a question about it. Maybe I come back with an explanation of how this can be undetected. Happy ending to night! /r

Success. I did download the Kaspersky's free tool after checking it up. Ran it twice to get rid of a trojan: "backdoor.win32.sinowal.knf". Rebooted and now FireFox is working, ie does not hang on logging in to FB. Thank you very much "mha007" ! Where does this trojan come from? And why did not Sophos nor Norman AntiVirus find this bastard? I will confront Norman, my current AVS, with a question about it. Maybe I come back with an explanation of how this can be undetected. Happy ending to night! /r