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Firefox crashes out of the blue with links, new tabs, entering text

  • 3 replies
  • 4 have this problem
  • 16 views
  • Last reply by m-wynn

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Everything I have software wise is up to date. I usually have multiple tabs open (Facebook, Twitter, plus various other windows). Some times it crashes when clicking on a link in twitter or in Facebook. Some times it crashes after I open a new tab and start to type an address to go to. Sometimes it crashes while I am typing on a page. Sometimes it crashes when I am not doing anything)

Everything I have software wise is up to date. I usually have multiple tabs open (Facebook, Twitter, plus various other windows). Some times it crashes when clicking on a link in twitter or in Facebook. Some times it crashes after I open a new tab and start to type an address to go to. Sometimes it crashes while I am typing on a page. Sometimes it crashes when I am not doing anything)

All Replies (3)

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This is a problem with your IdVault addon. You will need to go to "about:addons" and remove IdVault. If you can't remove it without firefox crashing, try using Safe Mode.

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I went to about:addons, but I do not see IdVault

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