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I keep on getting a warning to update my security and hit the update button but the "connecting to the update server" runs and runs but never connects."

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  • Last reply by cor-el

nategarvis
nategarvis
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I have repeated been confronted with a warning that my Firefox (vers. 5.0) needs to be updated for security reasons. I hit the button to launch the update and another window pops up with a "connecting the update server" message. I runs but never connects. I have gone through this exercise perhaps some 10 times or so with no update being successfully accomplished.

I have repeated been confronted with a warning that my Firefox (vers. 5.0) needs to be updated for security reasons. I hit the button to launch the update and another window pops up with a "connecting the update server" message. I runs but never connects. I have gone through this exercise perhaps some 10 times or so with no update being successfully accomplished.

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cor-el
cor-el
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  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.