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What to do when I cannot install Firefox 6.0.2, problems with permissions?

Posted

I'm trying now to install Firefox 6.0.2 to my laptop. Asus x70IJ with Win7 64bit. I cannot get installation trough. I receive pop-up with text "You may not have the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue to run the program as the current user". I have only one User and definetely have all permissions in this account. There is two choises to run it current user, or as the following.. Administrator is there, but does not aprove my password. And installation end with current user.

I'm trying now to install Firefox 6.0.2 to my laptop. Asus x70IJ with Win7 64bit. I cannot get installation trough. I receive pop-up with text "You may not have the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue to run the program as the current user". I have only one User and definetely have all permissions in this account. There is two choises to run it current user, or as the following.. Administrator is there, but does not aprove my password. And installation end with current user.

Chosen solution

SOLUTION FOUND!!! I hope it will work for you too. (sorry for the english but I'll do my best to explain everything)

After running antivirus nod32 and malwarebites (and delete some virus, probably the responsible of the fact), one guy in the Italian forum of Mozilla told me to run the program under compatibility (right button of the mouse, set up) and checking also the part in which is written "run as the administrator" (i hope in the English version is written like this). In my case, the compatibility was set under windows XP (don’t know why it was like that, ‘cause I have Windows 7!)

So I hope you can solve the problem too, as I do… If it still doesn’t work, before solving this, I was using Firefox Portable without any problem, hope it will work for you too. Good Luck!

Read this answer in context 5

Additional System Details

This happened

Every time Firefox opened

This started when...

I had newest update of firefox, but I had problems clearing history. I tought there was something wrong with install and I tried to repair it. This strated from this repair that could not be done

Installed Plug-ins

There was java, flash player..

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; MAAU; .NET4.0C)

More Information

First I tried to do repair update reason for this is at "This started when". Then I tried to uninstal Firefox with windows own remove. I couldnt do it. I noticed that somehow the version was not there 6.0.2, is was some 5.something. I got it removed with Advanced System care-software. I cleaned everything Firefox stuff with that tool. Now when Im trying cleand install, I have the same problem.

shu78 1 solutions 3 answers

I have this problem too... I tried to install Firefox Portable at the moment and it's working but Firefox6.0.2 still doesn't want to install... same pop-up even if I run the antivirus, tried without firewall, doing everything i can....

I have this problem too... I tried to install Firefox Portable at the moment and it's working but Firefox6.0.2 still doesn't want to install... same pop-up even if I run the antivirus, tried without firewall, doing everything i can....
shu78 1 solutions 3 answers

Chosen Solution

SOLUTION FOUND!!! I hope it will work for you too. (sorry for the english but I'll do my best to explain everything)

After running antivirus nod32 and malwarebites (and delete some virus, probably the responsible of the fact), one guy in the Italian forum of Mozilla told me to run the program under compatibility (right button of the mouse, set up) and checking also the part in which is written "run as the administrator" (i hope in the English version is written like this). In my case, the compatibility was set under windows XP (don’t know why it was like that, ‘cause I have Windows 7!)

So I hope you can solve the problem too, as I do… If it still doesn’t work, before solving this, I was using Firefox Portable without any problem, hope it will work for you too. Good Luck!

SOLUTION FOUND!!! I hope it will work for you too. (sorry for the english but I'll do my best to explain everything) After running antivirus nod32 and malwarebites (and delete some virus, probably the responsible of the fact), one guy in the Italian forum of Mozilla told me to run the program under compatibility (right button of the mouse, set up) and checking also the part in which is written "run as the administrator" (i hope in the English version is written like this). In my case, the compatibility was set under windows XP (don’t know why it was like that, ‘cause I have Windows 7!) So I hope you can solve the problem too, as I do… If it still doesn’t work, before solving this, I was using Firefox Portable without any problem, hope it will work for you too. Good Luck!

Helpful Reply

Thanks for sharing the solution with me! For me "run as the administrator" for the installation package was the way to fix it.

Thanks for sharing the solution with me! For me "run as the administrator" for the installation package was the way to fix it.

Modified by Stratoca

cor-el
  • Top 10 Contributor
  • Moderator
16321 solutions 147278 answers

It should only be necessary to run Firefox as Administrator once to have the permissions to update files.
You shouldn't be running Firefox all the time as Administrator as that can have security implications and make you vulnerable to attacks.

It should only be necessary to run Firefox as Administrator once to have the permissions to update files.<br /> You shouldn't be running Firefox all the time as Administrator as that can have security implications and make you vulnerable to attacks.
shu78 1 solutions 3 answers

the thing that I don't understand is why it doesn't fix from the beginning when we choose to run as the admin in the pop-up and we have to go to the set-up!

the thing that I don't understand is why it doesn't fix from the beginning when we choose to run as the admin in the pop-up and we have to go to the set-up!

Question owner

Hi! I edited my earlier comment about the solution. Sorry about small amouth of information there. I marked "the run as the administrator" for the installation file. There was no need to touch any settings at actual program. So no risks there for me then. Firefox now works normally.

Hi! I edited my earlier comment about the solution. Sorry about small amouth of information there. I marked "the run as the administrator" for the installation file. There was no need to touch any settings at actual program. So no risks there for me then. Firefox now works normally.