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I am unable to load my homepage, telegraph.co.uk yet other pages load ok.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by cor-el
  • Archived

Since Thursday I have been unable to load my homepage, Telegraph.co.uk yet other pages are loading ok. Any suggestions please?

Since Thursday I have been unable to load my homepage, Telegraph.co.uk yet other pages are loading ok. Any suggestions please?

All Replies (1)

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).