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For weeks now, Firefox is not loading all my usual sites properly

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  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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I am unable to properly view gmail, godaddy mail, dictionary.com, facebook, and other sites. What is wrong?

I am unable to properly view gmail, godaddy mail, dictionary.com, facebook, and other sites. What is wrong?

All Replies (1)

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What is wrong with those sites?


Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).