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Fonts totally messed up on some sites

Posted

Since upgrading to 6.0, some sites can't be read at all. Instead of regular fonts, there are symbol fonts. Below is only one example. It doesn't happen on every site, only some. I've tried everything on the support page for "web pages not loading properly" (or whatever it's called). Could it be a plug-in problem?

Since upgrading to 6.0, some sites can't be read at all. Instead of regular fonts, there are symbol fonts. Below is only one example. It doesn't happen on every site, only some. I've tried everything on the support page for "web pages not loading properly" (or whatever it's called). Could it be a plug-in problem?

Additional System Details

Sites Affected

https://www.richters.com/Web_store/display.cgi?page=./Html/delivery_details_form.html&cart_id=9793472.17465

Installed Plug-ins

  • DivX Content Upload Plug-In: Uploads DivX video in your browser!
  • DivX Web Player version 1.4.0.233
  • iPhoto6
  • Java Plug-In 2 for NPAPI Browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.3 r183

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

I've run Disk Utility & reloaded affected pages, but no change.

Question owner

Decided to make this one final try. Changing grx.downloadable_fonts.sanitize to false did nothing. I'm sticking with Safari until Firefox issues a fix. Thanks again for all your help. Over & out! Jane

Decided to make this one final try. Changing grx.downloadable_fonts.sanitize to false did nothing. I'm sticking with Safari until Firefox issues a fix. Thanks again for all your help. Over & out! Jane
cor-el
  • Top 10 Contributor
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17419 solutions 157376 answers

It is really a problem with one of the fonts.

You can try to test the fonts here:

The site that you posted uses Times New Roman (Times New Roman, Times, serif) and Arial (Arial, Helvetica, sans-serif) as the default.

It is really a problem with one of the fonts. You can try to test the fonts here: * http://browserspy.dk/fonts-flash.php?detail=1 Fonts Information - Detected via Flash The site that you posted uses Times New Roman (Times New Roman, Times, serif) and Arial (Arial, Helvetica, sans-serif) as the default. *https://www.richters.com/Web_store/display.cgi?page=./Html/delivery_details_form.html&cart_id=9793472.17465
Outtacontext 0 solutions 3 answers

After none of the recommendations here worked, I simply downgraded to Firefox 5.01. I'm much happier now. ;-)

After none of the recommendations here worked, I simply downgraded to Firefox 5.01. I'm much happier now. ;-)
Hamid Moazzami 14 solutions 86 answers

Hey! You must know that Firefox 5.0.1 is an insecure version of FF and no longer supported by Mozilla. If you're really determined to downgrade, the right version is 3.6.22. It's still supported.

Hey! You must know that Firefox 5.0.1 is an insecure version of FF and no longer supported by Mozilla. If you're really determined to downgrade, the right version is 3.6.22. It's still supported.

Question owner

Just updated to Firefox 7.0...problem remains. :( Guess I'll just keep using Safari.

Just updated to Firefox 7.0...problem remains. :( Guess I'll just keep using Safari.

Question owner

I just came back here after installing Firefox 7.0. I decided to try this test -- lo & behold, the vast majority of my fonts render in the same mess that I originally posted. I have no idea what to do about it. No problems on Safari.

I just came back here after installing Firefox 7.0. I decided to try this test -- lo & behold, the vast majority of my fonts render in the same mess that I originally posted. I have no idea what to do about it. No problems on Safari.
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157376 answers

Did you try the font test to see which font(s) are causing problems?

Did you try the font test to see which font(s) are causing problems? *http://browserspy.dk/fonts-flash.php?detail=1

Modified by cor-el

Question owner

Yes I did; that's how I discovered that almost all fonts show the messed up way. With Safari (which I'm using now) they're all fine.

Yes I did; that's how I discovered that almost all fonts show the messed up way. With Safari (which I'm using now) they're all fine.
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157376 answers

Try to remove the symbol font that is displayed in your case to stop Firefox from using it.

Try to remove the symbol font that is displayed in your case to stop Firefox from using it.

Question owner

cor-el: I removed that font -- now there's just blank spaces where it was! As there's no problem with Safari, I wish the good folks at Firefox would simply fix whatever's wrong! There are many of us experiencing the problem, not only me. Thanks for trying to help!

cor-el: I removed that font -- now there's just blank spaces where it was! As there's no problem with Safari, I wish the good folks at Firefox would simply fix whatever's wrong! There are many of us experiencing the problem, not only me. Thanks for trying to help!
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157376 answers

There may still be another font that Firefox is using instead, otherwise you would see the hex code in a little square box.

There may still be another font that Firefox is using instead, otherwise you would see the hex code in a little square box.