Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I added Maukie the virtual cat now everytime i open up the browser it keeps downloading so took the add on off but now its still downloading 40 times in all

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by cleopatra6

more options

I would like to know how i can get it out of my downloads folder. I have deleted from my folders over and over again but is still downloading each time i open up my browser. I have even thought of uninstalling Firefox and then re-installing but would that get rid of it. Please help

I would like to know how i can get it out of my downloads folder. I have deleted from my folders over and over again but is still downloading each time i open up my browser. I have even thought of uninstalling Firefox and then re-installing but would that get rid of it. Please help

All Replies (2)

more options

See these articles for some suggestions:

You can also check the download manager for unfinished files.

  • Firefox Downloads or Tools > Downloads

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well. Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

I have tried everything to get rid of Maukie the virtual cat even deleted it out of my folder but now everytime i open my browser i get a jingle which sounds like a naughty child which is like NAH NAH NAH NAH NAH NAH!! then maukie comes on a full screen. Thanks for your reply from last time but hasnt solved anything as i dont know what it meant as nothing you told me to do was not on my computer