Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Every time I open a outlook file, say a mail, Firefox repeatedly opening Multiple windows

  • 1 reply
  • 3 have this problem
  • 35 views
  • Last reply by cor-el

Chakers
Chakers

My problem is Outlook e-mails. Every time I click an e-mail several popup windows come up as I had described before. Regarding option button when I type 'Use Firefox' nothing comes up but if I leave blank severalcontents come up but nothing related to 'Outlook'. I was worried about deleting all contents type. I deleted 'mimeTypes.rdf' according to your suggestion and restarted computer but problem remained. Futhermore I get a pop up as follows ' general failure. The URL was https:// support.mozilla.com/questions etc' can not be found' but it takes me to this page any way. Please help

My problem is Outlook e-mails. Every time I click an e-mail several popup windows come up as I had described before. Regarding option button when I type 'Use Firefox' nothing comes up but if I leave blank severalcontents come up but nothing related to 'Outlook'. I was worried about deleting all contents type. I deleted 'mimeTypes.rdf' according to your suggestion and restarted computer but problem remained. Futhermore I get a pop up as follows ' general failure. The URL was https:// support.mozilla.com/questions etc' can not be found' but it takes me to this page any way. Please help

All Replies (1)

cor-el
cor-el
  • Moderator

See: