Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is not shutting down on command. When I try to get back up the dialog says it is still running and I must restart the Laptop

more options

I shut down the browser and close my laptop without shutting down computer. When i come back and attempt to start a session, the dialog says Firefox is running, but not responding. I need to restart computer. Just started happening.

All Replies (1)

more options

But are you shutting down Firefox properly...

see my answer in https://support.mozilla.com/en-US/questions/860929