We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why cant i log into facebook? says connection reset

  • 2 replies
  • 66 have this problem
  • 4 views
  • Last reply by Hasan

khuachuca
khuachuca
more options

I'm trying to log into my facebook account each time i try to enter my email and password it says that my connection was reset try again later

I'm trying to log into my facebook account each time i try to enter my email and password it says that my connection was reset try again later

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Hasan
Hasan
more options

Problems using Facebook in Firefox

Check and tell if its working.