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Home button error 'URL not valid cannot be loaded

Nic
Posted

when ever I try to use the 'home button' this error message appears URL not valid cannot be loaded

when ever I try to use the 'home button' this error message appears URL not valid cannot be loaded

Chosen solution

Can you just perform the suggestions in the links provided ?? It might be able to resolve your issue.

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • Google Update
  • Shockwave Flash 10.3 r181
  • DivX Web Player version 2.1.1.94
  • DivX VOD Helper Plug-in
  • Garmin Communicator Plug-In 2.9.2.0
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60531.0
  • Office Live Update v1.3
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • 12.0.1.647
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

Have tried uninstalling/reinstalling

cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157361 answers

See:

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See: *https://support.mozilla.com/kb/How+to+set+the+home+page Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.com/kb/Safe+Mode *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Question owner

I tried to follow but I don't really know what I am doing error still there

Nic

I tried to follow but I don't really know what I am doing error still there Nic
cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157361 answers

What is the home page setting?

Did you try to set a different home page?

What is the home page setting? Did you try to set a different home page?
Hasan 469 solutions 5600 answers

How to set the home page

Check and tell if its working.

How to set the home page * https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page Check and tell if its working.

Question owner

Home page set to 'about blank' I think

Nic

Home page set to 'about blank' I think Nic
Hasan 469 solutions 5600 answers

And the Homepage button still not working ???

And the Homepage button still not working ???

Question owner

no still the same error

Nic

no still the same error Nic
cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157361 answers

Did you try to start Firefox in Save mode?

You can use:

  • Help > Restart with Add-ons Disabled

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Did you try to start Firefox in Save mode? *https://support.mozilla.com/kb/Safe+Mode You can use: *Help > Restart with Add-ons Disabled ---- If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears. *Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Modified by cor-el

Hasan 469 solutions 5600 answers

And IF Cor-el's suggestions do not work, see this:

Locked or Damaged places.sqlite

Check and tell if its working.

And IF '''Cor-el''''s suggestions do not work, see this: Locked or Damaged places.sqlite * http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox Check and tell if its working.

Modified by Hasan

Question owner

Thanks for your interest - no the button does not work in Safe mode.

Nic

Thanks for your interest - no the button does not work in Safe mode. Nic
Hasan 469 solutions 5600 answers

see my last post

see my last post

Question owner

Dear mha007, that is a bit complicated for me, trouble with book marks they work fine only the 'home button' does not

Dear mha007, that is a bit complicated for me, trouble with book marks they work fine only the 'home button' does not
Hasan 469 solutions 5600 answers

-> The problem still occurs in Safe Mode

Basic Troubleshooting

Troubleshooting Plugins

Resetting Preferences

Check and tell if its working.

-> '''The problem still occurs in Safe Mode''' Basic Troubleshooting * https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Troubleshooting Plugins * https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Resetting Preferences * https://support.mozilla.com/en-US/kb/Resetting%20preferences Check and tell if its working.

Modified by Hasan

Question owner

I don't really understand what 'plug in are' is this home button a plug in? if so have had no reference in anything so far refering in Home button?

I don't really understand what 'plug in are' is this home button a plug in? if so have had no reference in anything so far refering in Home button?
Hasan 469 solutions 5600 answers

Chosen Solution

Can you just perform the suggestions in the links provided ?? It might be able to resolve your issue.

Can you just perform the suggestions in the links provided ?? It might be able to resolve your issue.

Question owner

Fixed thank you for your interest - Nic

Fixed thank you for your interest - Nic
Hasan 469 solutions 5600 answers

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply

To help other users find solutions, please return to this Thread and '''Sign-in''' to the forum with your Username and Password: click on '''"Solved It"''' next to the reply ABOVE that '''BEST''' solved your question '''DO NOT click "Solved It" next to this reply