Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unresponsive Script - A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://tavgp/content/libs/include.js:595

more options

When I open Firefox after about 1 minute I get a small screen that says "Unresponsive Script" Inside the the box is the message "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete."

Script: chrome://tavgp/content/libs/include.js:595

It then offers me the opportunity to Continue or to Stop Script Loading.

The only way I can get Firefox to load is to click the box to Stop Script Loading.

When I open Firefox after about 1 minute I get a small screen that says "Unresponsive Script" Inside the the box is the message "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete." Script: chrome://tavgp/content/libs/include.js:595 It then offers me the opportunity to Continue or to Stop Script Loading. The only way I can get Firefox to load is to click the box to Stop Script Loading.

All Replies (3)

more options

Caused by a faulty add-on. You need to figure out which add-on is causing that and disable that add-on.

Try the Firefox SafeMode.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Appreciate the respsonse. I'll try it. Regards, Mike

more options

Please let us know which add-on was causing that for you.

When you solve this problem, please click the Solved It button next to the answer that answered or solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.