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Comcast email does not work on firefox 5.0.1

Posted

My email on Comcast does not route beyond the home page of inbox preview page using Firefox 5.0.1. It does work appropriately using Explorer, so I think the problem is with the Firefox setup. Can you help?

My email on Comcast does not route beyond the home page of inbox preview page using Firefox 5.0.1. It does work appropriately using Explorer, so I think the problem is with the Firefox setup. Can you help?

Additional System Details

Sites Affected

http://xfinityconnect.mail.comcast.net/

Installed Plug-ins

  • getplusplusadobe16291
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Shockwave Flash 10.3 r181
  • 4.0.60531.0
  • NPWLPG
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

None of the links (email, address book, preferences, etc) work beyond the home page. When clicked, they all go back to the home page Inbox Preview. Thus I cannot open my email.

the-edmeister
  • Top 10 Contributor
  • Moderator
4042 solutions 30465 answers

Works for me.

Underneath the Inbox Preview You have unread mail. heading, click on View Entire Inbox to see your inbox. The emails shown in the listing in the middle of that Preview page use javascript links that aren't compatible with Firefox, Comcast needs to fix that.

Works for me. Underneath the '''Inbox Preview You have unread mail.''' heading, click on '''View Entire Inbox''' to see your inbox. The emails shown in the listing in the middle of that Preview page use javascript links that aren't compatible with Firefox, Comcast needs to fix that.

Question owner

I have done this. When I click View entire Inbox, the link does not work. It goes right back to the Home Inbox Preview.

I have done this. When I click View entire Inbox, the link does not work. It goes right back to the Home Inbox Preview.