Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot open a new tab with ctrl + T, or by double clicking or by right clicking

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

syejja
syejja
more options

I cannot open a new tab with ctrl + T, or by double clicking or by right clicking, i was using 3.6.18 before when i started facing this problem, than i uninstalled the firefox and reinstalled Firefox - 3.0.6, still the issue has not been resolved, i need help asap as cannot work without new tabs.

I cannot open a new tab with ctrl + T, or by double clicking or by right clicking, i was using 3.6.18 before when i started facing this problem, than i uninstalled the firefox and reinstalled Firefox - 3.0.6, still the issue has not been resolved, i need help asap as cannot work without new tabs.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbAPLV5/3.12.2.16749

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).