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FireFox .exe fails to close when the window is closed.

Posted

The firefox.exe is not closing when I click on the X in the application window. The window closes but the next time I try to open FireFox I get a message that the application is running ... close the application or restart... Windows Task Manager shows the firefox.exe still running. If I force it to close, I can then open FireFox and run it OK.

(I just tried to submit this and a message said it failed - we try again)

The firefox.exe is not closing when I click on the X in the application window. The window closes but the next time I try to open FireFox I get a message that the application is running ... close the application or restart... Windows Task Manager shows the firefox.exe still running. If I force it to close, I can then open FireFox and run it OK. (I just tried to submit this and a message said it failed - we try again)

Additional System Details

This happened

Every time Firefox opened

This started when...

I installed version 5.0

Installed Plug-ins

  • 1.9.0009.1
  • E-centives Coupon Activator
  • getplusplusadobe16263
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Microsoft Lync 2010 Meeting Join Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Winamp Application Detector
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Shockwave Flash 10.3 r181
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • 4.0.60531.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

Application Basics
Name
Firefox
Version
5.0
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
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true
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
Java Console
6.0.15
true
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
Java Console
6.0.20
true
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Java Console
6.0.22
true
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.24
true
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Symantec IPS
3.0
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
TACO with Abine
4.0
true
optout@dubfire.net
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
HughesNet Download Manager plugin
1.3.4
false
hughesnetdownloadmanager@hughesnet.net
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Name
Value
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true
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
30
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.google.com/
browser.startup.homepage_override.buildID
20110615151330
browser.startup.homepage_override.mstone
rv:5.0
browser.tabs.warnOnClose
false
extensions.lastAppVersion
5.0
font.default.x-western
sans-serif
font.name.serif.x-western
Arial
keyword.URL
http://www.bing.com/search?FORM=IEFM1&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1310855768
places.history.expiration.transient_current_max_pages
88551
places.last_vacuum
1309524916
print.print_printer
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0
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0
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print.printer_Adobe_PDF.print_footercenter
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&PT
print.printer_Adobe_PDF.print_footerright
&D
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print.printer_EPSON_Stylus_Photo_2200.print_bgimages
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print.printer_EPSON_Stylus_Photo_2200.print_command
print.printer_EPSON_Stylus_Photo_2200.print_downloadfonts
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print.printer_EPSON_Stylus_Photo_2200.print_edge_bottom
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0
print.printer_EPSON_Stylus_Photo_2200.print_edge_right
0
print.printer_EPSON_Stylus_Photo_2200.print_edge_top
0
print.printer_EPSON_Stylus_Photo_2200.print_evenpages
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print.printer_EPSON_Stylus_Photo_2200.print_footercenter
print.printer_EPSON_Stylus_Photo_2200.print_footerleft
&PT
print.printer_EPSON_Stylus_Photo_2200.print_footerright
&D
print.printer_EPSON_Stylus_Photo_2200.print_headercenter
print.printer_EPSON_Stylus_Photo_2200.print_headerleft
&T
print.printer_EPSON_Stylus_Photo_2200.print_headerright
&U
print.printer_EPSON_Stylus_Photo_2200.print_in_color
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print.printer_EPSON_Stylus_Photo_2200.print_margin_bottom
0.5
print.printer_EPSON_Stylus_Photo_2200.print_margin_left
0.5
print.printer_EPSON_Stylus_Photo_2200.print_margin_right
0.5
print.printer_EPSON_Stylus_Photo_2200.print_margin_top
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print.printer_EPSON_Stylus_Photo_2200.print_oddpages
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print.printer_EPSON_Stylus_Photo_2200.print_orientation
1
print.printer_EPSON_Stylus_Photo_2200.print_pagedelay
500
print.printer_EPSON_Stylus_Photo_2200.print_paper_data
1
print.printer_EPSON_Stylus_Photo_2200.print_paper_height
11.00
print.printer_EPSON_Stylus_Photo_2200.print_paper_size_type
0
print.printer_EPSON_Stylus_Photo_2200.print_paper_size_unit
0
print.printer_EPSON_Stylus_Photo_2200.print_paper_width
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print.printer_EPSON_Stylus_Photo_2200.print_reversed
false
print.printer_EPSON_Stylus_Photo_2200.print_scaling
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print.printer_EPSON_Stylus_Photo_2200.print_shrink_to_fit
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print.printer_EPSON_Stylus_Photo_2200.print_to_file
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0
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0
print.printer_EPSON_Stylus_Photo_2200.print_unwriteable_margin_right
0
print.printer_EPSON_Stylus_Photo_2200.print_unwriteable_margin_top
0
print.printer_HP_Officejet_7400.print_bgcolor
false
print.printer_HP_Officejet_7400.print_bgimages
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print.printer_HP_Officejet_7400.print_command
print.printer_HP_Officejet_7400.print_downloadfonts
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0
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0
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print.printer_HP_Officejet_7400.print_edge_top
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print.printer_HP_Officejet_7400.print_evenpages
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print.printer_HP_Officejet_7400.print_footercenter
print.printer_HP_Officejet_7400.print_footerleft
&PT
print.printer_HP_Officejet_7400.print_footerright
&D
print.printer_HP_Officejet_7400.print_headercenter
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&T
print.printer_HP_Officejet_7400.print_headerright
&U
print.printer_HP_Officejet_7400.print_in_color
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print.printer_HP_Officejet_7400.print_oddpages
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print.printer_HP_Officejet_7400.print_orientation
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print.printer_HP_Officejet_7400.print_pagedelay
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print.printer_HP_Officejet_7400.print_paper_data
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print.printer_HP_Officejet_7400.print_paper_height
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print.printer_HP_Officejet_7400.print_paper_size_unit
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print.printer_HP_Officejet_7400.print_paper_width
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print.printer_HP_Officejet_7400.print_reversed
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print.printer_HP_Officejet_7400.print_scaling
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print.printer_HP_Officejet_7400.print_shrink_to_fit
true
print.printer_HP_Officejet_7400.print_to_file
false
print.printer_HP_Officejet_7400.print_unwriteable_margin_bottom
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print.printer_HP_Officejet_7400.print_unwriteable_margin_left
0
print.printer_HP_Officejet_7400.print_unwriteable_margin_right
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print.printer_HP_Officejet_7400.print_unwriteable_margin_top
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print.printer_HP_Officejet_7400_series.print_bgcolor
false
print.printer_HP_Officejet_7400_series.print_bgimages
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print.printer_HP_Officejet_7400_series.print_downloadfonts
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print.printer_HP_Officejet_7400_series.print_edge_left
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0
print.printer_HP_Officejet_7400_series.print_evenpages
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print.printer_HP_Officejet_7400_series.print_footercenter
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print.printer_HP_Officejet_7400_series.print_in_color
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print.printer_HP_Officejet_7400_series.print_margin_top
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print.printer_HP_Officejet_7400_series.print_oddpages
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print.printer_HP_Officejet_7400_series.print_pagedelay
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print.printer_HP_Officejet_7400_series.print_paper_data
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print.printer_HP_Officejet_7400_series.print_reversed
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print.printer_HP_Officejet_7400_series.print_scaling
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print.printer_HP_Officejet_7400_series.print_shrink_to_fit
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privacy.sanitize.migrateFx3Prefs
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Graphics
Adapter Description
NVIDIA GeForce 9500 GT
Vendor ID
10de
Device ID
0640
Adapter RAM
1024
Adapter Drivers
nvd3dum nvwgf2um,nvwgf2um
Driver Version
8.17.12.7533
Driver Date
5-20-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16763, font cache 6.72 MB)
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)
GPU Accelerated Windows
1/1 Direct3D 10

David McRitchie 320 solutions 3091 answers

Close Firefox properly and you won't have to use the Task Manager very often. Continue trying to close Firefox with Close Window and you're looking for trouble. For additional help see item #38 in

http://dmcritchie.mvps.org/firefox/firefox-problems.htm#close_firefox

Closing Firefox (#close_firefox), avoid getting Firefox already running messages:  To properly shutdown Firefox when multiple windows or closing the last window use File → Exit/Quit (or Firefox button → Exit).

Close Firefox properly and you won't have to use the Task Manager very often. Continue trying to close Firefox with Close Window and you're looking for trouble. For additional help see item #38 in :http://dmcritchie.mvps.org/firefox/firefox-problems.htm#close_firefox <b>Closing Firefox</b> ''(#close_firefox)'', avoid getting <b>Firefox already running</b> messages:&nbsp; To properly shutdown Firefox when multiple windows or closing the last window use File → Exit/Quit (or Firefox button → Exit).

Question owner

Yes, I know I can close FireFox from the file menu instead of the X. But this isn't a solution. Every application since Windows was announced has been able to be closed with the X. It would take a long time to retrain this 82 year-old to quit using the X and go to File>Close. This process is so ingrained in my actions that it would not be possible in my lifetime - and I expect to live till 103! If I was still managing a development team instead of being retired, I would fire the developer that released a product that didn't adhere to convention that has been ingrained for 30 years. Please fix soon. In the meantime I'll have to use an alternate browser...

Yes, I know I can close FireFox from the file menu instead of the X. But this isn't a solution. Every application since Windows was announced has been able to be closed with the X. It would take a long time to retrain this 82 year-old to quit using the X and go to File>Close. This process is so ingrained in my actions that it would not be possible in my lifetime - and I expect to live till 103! If I was still managing a development team instead of being retired, I would fire the developer that released a product that didn't adhere to convention that has been ingrained for 30 years. Please fix soon. In the meantime I'll have to use an alternate browser...