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access to www.iii.co.uk downloads a file which is displayed as hieroglyphics

Posted

Have been using www.iii.co.uk website for many years but recently, in IE9 have been asked if I want to Open or Save a file iii_co_uk. Website tech support can't offer any answer, but have suggested that I try Firefox instead. Looks to be a good alternative to IE9, but when trying to access www.iii..co.uk now seeing display of page or so of 'hieroglyphics'. Can't find answwer to this on any other web searches. Help!

Have been using www.iii.co.uk website for many years but recently, in IE9 have been asked if I want to Open or Save a file iii_co_uk. Website tech support can't offer any answer, but have suggested that I try Firefox instead. Looks to be a good alternative to IE9, but when trying to access www.iii..co.uk now seeing display of page or so of 'hieroglyphics'. Can't find answwer to this on any other web searches. Help!

Additional System Details

Sites Affected

http://www.iii.co.uk

Installed Plug-ins

  • iTunes Detector Plug-in
  • Garmin Communicator Plug-In 2.9.3.0
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60531.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17566 solutions 158879 answers

Which encoding is used if you see those hieroglyphics ?

  • Firefox > Web Developer > Character Encoding

What is the default encoding?

  • Firefox/Tools > Options > Content : Fonts & Colors > Advanced > Default Character Encoding

Make sure that you have selected the correct encoding, in this case try Western (ISO-8859-1) or maybe Unicode (UTF-8).

Which encoding is used if you see those hieroglyphics ? * Firefox > Web Developer > Character Encoding What is the default encoding? *Firefox/Tools > Options > Content : Fonts & Colors > Advanced > Default Character Encoding Make sure that you have selected the correct encoding, in this case try Western (ISO-8859-1) or maybe Unicode (UTF-8).

Question owner

Hi. Thanks for very quick response. Default encoding was Unicode (UTF-8), now changed to Western (ISO-8859-1), as was selected for default character encoding. But.....page(s) of hieroglyphics still dislay when tring to access site. Problem seems to be the file iii_co_uk which system is now downloading. Prior to problem occurring, website link was taking me directly to the website without this file appearing. I've yet to find any application that recognises this file, which has no extension (windows option to display file extensions is set).

Hi. Thanks for very quick response. Default encoding was Unicode (UTF-8), now changed to Western (ISO-8859-1), as was selected for default character encoding. But.....page(s) of hieroglyphics still dislay when tring to access site. Problem seems to be the file iii_co_uk which system is now downloading. Prior to problem occurring, website link was taking me directly to the website without this file appearing. I've yet to find any application that recognises this file, which has no extension (windows option to display file extensions is set).
cor-el
  • Top 10 Contributor
  • Moderator
17566 solutions 158879 answers

If the file doesn't have a file extension then it is hard to decide what to do.

Can you post a link to the page with that link or a direct link to the file?

If the file doesn't have a file extension then it is hard to decide what to do.<br /> Can you post a link to the page with that link or a direct link to the file?