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Firefox could not download the search plugin from: file:///C:/Users/Sharniece/AppData/Roaming/Mozilla/Firefox/Profiles/0ooirjcr.default/extensions/toolbar@ask.com/searchplugins/askcom.xml


Every time I open my browser this message comes up "Firefox could not download the search plugin from: file:///C:/Users/Sharniece/AppData/Roaming/Mozilla/Firefox/Profiles/0ooirjcr.default/extensions/toolbar@ask.com/searchplugins/askcom.xml"

I want to know what it means and how it can be fixed.

Additional System Details

This happened

Every time Firefox opened

This started when...

This started a few days ago

Installed Plug-ins

  • npdivxplayerplugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • ActiveTouch General Plugin Container Version 105
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.2 r152
  • Adobe Shockwave for Director Netscape plug-in, version
  • iTunes Detector Plug-in
  • DivX Web Player version
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • Yahoo Application State Plugin version
  • 4.0.60531.0
  • Google Update


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Helpful Reply

Sounds like a problem with the Ask.com toolbar.