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Firefox 5.0 won't load or stream YouTube videos, even in safe mode

  • 2 replies
  • 28 have this problem
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  • Last reply by herenow

herenow
herenow
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Since we updated to Firefox 5.0 last week, ALL YouTube pages now come up with a black box that doesn't load anything in, whereas the rest of the browser page looks normal. We tried opening in Firefox Safe Mode and the same thing happens. The YouTube vids stream as normal in our other browsers. Using Mac OS 10.6.7.

Since we updated to Firefox 5.0 last week, ALL YouTube pages now come up with a black box that doesn't load anything in, whereas the rest of the browser page looks normal. We tried opening in Firefox Safe Mode and the same thing happens. The YouTube vids stream as normal in our other browsers. Using Mac OS 10.6.7.

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herenow
herenow Question owner
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Also to add, when I play YouTube videos on Facebook in my Firefox browser, they stream fine there. However the same video just shows up as a black box (no "play" arrow etc.) on the YouTube site itself.

herenow
herenow Question owner
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Is Fixed! Someone suggested clearing the Firefox cache 9 (Preferences / Advanced / Network / Clear Now) and and after doing this now we can stream on the YouTube site as normal.