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I can not drag bookmarks or icons in Bookmark Toolbar and Navigation Toolbar

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It seems the bookmarks and icons that normally can be dragged and dropped to a new location are locked. I also can not drag and drop from the Tool Bar Layout menu.

It seems the bookmarks and icons that normally can be dragged and dropped to a new location are locked. I also can not drag and drop from the Tool Bar Layout menu.

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Try the Firefox SafeMode.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes