Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot add or remove personas from the My Favorites page. Need help!

susie_sunshine
susie_sunshine
more options

The main My Favorites page does not update with newly added or deleted personas. (https://www.getpersonas.com/en-US/gallery/All/Favorites)

I was using the "personas rotator" add-on but uninstalled it because i was getting a java script error message when i tried to mark a persona as "FAVE" or "DELETE" using one of the buttons that appear when you hover over a persona's image. I upgraded my java, just in case. I also upgraded Firefox to 5.0. I saw the link is HTTPS, so I disabled HTTPS everywhere but am still having the problem.

Since I uninstalled Personas Rotator, the only way to mark a persona as a favorite is from the details page. So from a persona's detail page, I click "Add to Favorites", then go to the main page to view all My Favorite personas and the newly added persona is not there.

If I click "Remove from Favorites" on the details page of a persona, the link text changes to "Add to Favorites". Then I return to the main My Favorites page (by clicking the "My Favorites" link, not using the back button), and the newly deleted favorite is still there. If i open the details page for it, the option "Remove from Favorites" is there again.

Another odd thing is that if I go to Tools > Personas > My Favorites, the new personas appear at the bottom of the list, and the deleted personas are not in the list at all! It's like the toolbar updates but the website doesn't. I have 20 favorites in the Tools, but 35 pictured on the website. Not all the favorites in the Tools are pictured on the My Favorites webpage. UPDATE: I just restarted Firefox and the Tools > Personas > My Favorites list now reflects the personas selected as "favorites" on the My Favorites webpage. So my deletes weren't saved at all anywhere.

The "Add to Favorites" feature used to work because I have about 35 personas listed. I've attempted to remove many of them, including kitten ones, Christmas ones, and just-plain-bad artsy ones. (I really don't want my co-workers to think I'm the weird cat-lady with no taste in art who celebrates Christmas all year, haha. Less of a chance now that my personas don't auto-rotate). However, the personas I've tried to delete are still there haunting me about the one rogue click i made 2 years ago, and the new ones I actually like aren't there are all!

Please let me know what I'm doing wrong, other than having chosen silly personas in the past.

The main My Favorites page does not update with newly added or deleted personas. (https://www.getpersonas.com/en-US/gallery/All/Favorites) I was using the "personas rotator" add-on but uninstalled it because i was getting a java script error message when i tried to mark a persona as "FAVE" or "DELETE" using one of the buttons that appear when you hover over a persona's image. I upgraded my java, just in case. I also upgraded Firefox to 5.0. I saw the link is HTTPS, so I disabled HTTPS everywhere but am still having the problem. Since I uninstalled Personas Rotator, the only way to mark a persona as a favorite is from the details page. So from a persona's detail page, I click "Add to Favorites", then go to the main page to view all My Favorite personas and the newly added persona is not there. If I click "Remove from Favorites" on the details page of a persona, the link text changes to "Add to Favorites". Then I return to the main My Favorites page (by clicking the "My Favorites" link, not using the back button), and the newly deleted favorite is still there. If i open the details page for it, the option "Remove from Favorites" is there again. Another odd thing is that if I go to Tools > Personas > My Favorites, the new personas appear at the bottom of the list, and the deleted personas are not in the list at all! It's like the toolbar updates but the website doesn't. I have 20 favorites in the Tools, but 35 pictured on the website. Not all the favorites in the Tools are pictured on the My Favorites webpage. UPDATE: I just restarted Firefox and the Tools > Personas > My Favorites list now reflects the personas selected as "favorites" on the My Favorites webpage. So my deletes weren't saved at all anywhere. The "Add to Favorites" feature used to work because I have about 35 personas listed. I've attempted to remove many of them, including kitten ones, Christmas ones, and just-plain-bad artsy ones. (I really don't want my co-workers to think I'm the weird cat-lady with no taste in art who celebrates Christmas all year, haha. Less of a chance now that my personas don't auto-rotate). However, the personas I've tried to delete are still there haunting me about the one rogue click i made 2 years ago, and the new ones I actually like aren't there are all! Please let me know what I'm doing wrong, other than having chosen silly personas in the past.

Modified by susie_sunshine

All Replies (1)

susie_sunshine
susie_sunshine Question owner
more options

It appears that this feature is working now. Yay! The newly added favorites appear on the My Favorites page, and when I click the Delete button, the persona gets immediately removed from My Favorites page! I didn't see anything in the release notes about this being fixed, but yay! It works now!