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I am getting this error message when I try to log on to facebook: Access Denied You don't have permission to access "/D/2047/68479/000/origin.www.facebook.com/login.php?login_attempt=1" on this server. Reference #18.95e34cae.1308459052.47334da


When I try to log on to Facebook, I get this error message. Access Denied You don't have permission to access "/D/2047/68479/000/origin.www.facebook.com/login.php?login_attempt=1" on this server.

Reference #18.95e34cae.1308459052.47334da

It started after I got the message that Facebook wasn't a trusted site and did I want to trust the site. I said yes. Now I can't sign in at all. Please help me.

I'm on a HP laptop with Windows XP

Additional System Details

Sites Affected


Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • Shockwave Flash 10.2 r153
  • Adobe Shockwave for Director Netscape plug-in, version
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • Yahoo Application State Plugin version
  • 4.0.60531.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

David Tenser
  • Administrator
  • Moderator
32 solutions 294 answers

This seems like a problem with cached DNS entries and may not be related to Firefox. Please try the following:

  1. In Windows, press Start, then "Run..." (alternatively, hold down the Win key on your keyboard and press R)
  2. type "ipconfig /flushdns" without the quotes and press Enter
  3. In Firefox, navigate to www.facebook.com and if it still doesn't work, click reload (or press the F5 key on your keyboard).

Unrelated to your issue, it looks like you're using a very old version of Firefox. You should upgrade to the latest version, 9.0 -- just go to the Help menu and click Check for Updates. This link walks you through the process: https://support.mozilla.com/en-US/kb/Updating%20Firefox?s=updating+firefox&r=0&as=s#w_how-do-i-manually-check-for-updates

Modified by David Tenser