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I can't uninstall Video Download Helper 4.9 with Firefox manually.

Posted

I installed Video download Helper 4.9 for Firefox. It does not have any way to uninstall. I went to Firefox help and followed the instructions to manually remove it by typing about:config in the location bar. I followed the instructions but after typing in about:plugins a list came up but not the page with FILE NAME followed by a path. The plug-in I am trying to remove was not on the list. How do I remove it? Thanks

Additional System Details

Installed Plug-ins

  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • APIX Mozilla Plugin
  • fluxDVD Browser Helper Plugin
  • 3.0.40818.0
  • Bing Bar
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • MPDRM License Acquisition Plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

Funny, I do not see it in the list of installed plug-ins either. It is on my location bar area on the left side on my page though.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Helpful Reply

That is an extension.
You can uninstall extensions via the Tools > Add-ons > Extensions page.

Question owner

Thanks for your reply. I went to tools, add ons but it does not appear on the list. I know it is on my computer because I see the icon and when I click it the page opens and I am able to use it. This is really confusing me. Do you have any other ideas? Thanks

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Can you post an extensions list from Help > Troubleshooting Information ?

Question owner

I am sorry to say I have finally removed it but do not remember how. I tried so many things and was busy to the point where it all just got mixed together in my mind. I wish I could post how for the others that get this ad-on. They sure do not make it easy to remove once you have it on your computer. Thanks for trying to help. Bobby