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Clicking on a hyperlinked e-mail address in websites leads to an infinity of open firefox windows, in rapid sucession, why?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

pattiM
pattiM
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When I click on a hyperlinked e-mail address in any website, firefox opens new blank windows rapidly without stopping. The only way to stop firefox when this happens is to turn off the computer. How can I fix this problem?

When I click on a hyperlinked e-mail address in any website, firefox opens new blank windows rapidly without stopping. The only way to stop firefox when this happens is to turn off the computer. How can I fix this problem?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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There is a support article for this, although usually it affects certain kinds of downloads rather than email addresses. Hopefully this will help: Firefox keeps opening many tabs or windows | Troubleshooting | Firefox Help.

cor-el
cor-el
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  • Top 10 Contributor
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Check the Mailto application in Firefox > Preferences > Applications

Make sure that it isn't set to the Firefox application.