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Problems with attaching files in Yahoo Mail with Firefox

Posted

I am using Firefox 4 with Fedora 15. Attaching files in yahoo mail is not working. It did work with Firefox 3 and Fedora 14. I can attach files in gmail with Firefox 4 / F15 and I can attach files in yahoo mail with Google Chrome. It is just the combination Firefox 4 with yahoo mail that fails. Any suggestions what to look for to resolve the problem will be appreciated. I have also tried with all add-ons disabled and in safemode but this did not change anything.

Chosen solution

I had the same problem running Windows and found that deactivating the Shockwave Flash plugin seemed to solve the problem.

Read this answer in context 9

Additional System Details

Sites Affected

http://mail.yahoo.com

Installed Plug-ins

  • nspluginwrapper is a cross-platform NPAPI plugin viewer, in particular for linux/i386 plugins.This beta software is available under the terms of the GNU General Public License.
  • The Totem 3.0.1 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233
  • Nexus Personal Plug-Ins
  • Shockwave Flash 10.3 r181

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

Application Basics
Name
Firefox
Version
4.0.1
User Agent
Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Mozilla Archive Format
1.0.0
true
{7f57cf46-4467-4c2d-adfa-0cba7c507e54}
Google Toolbar for Firefox
7.1.20110316L
true
{3112ca9c-de6d-4884-a869-9855de68056c}
FoxyProxy Standard
2.22.6
true
foxyproxy@eric.h.jung
F.B. Purity - Cleans Up Facebook
4.5.1
true
fbp@fbpurity.com
Minimode
1.4
true
minimode@rosell.dk
Tree Style Tab
0.12.2011060202
true
treestyletab@piro.sakura.ne.jp
Element Hiding Helper for Adblock Plus
1.1.1
true
elemhidehelper@adblockplus.org
Adblock Plus
1.3.8
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://my.yahoo.com/
browser.startup.homepage_override.buildID
20110429043228
browser.startup.homepage_override.mstone
rv:2.0.1
browser.tabs.autoHide
true
browser.tabs.insertRelatedAfterCurrent
false
browser.tabs.insertRelatedAfterCurrent.backup
true
browser.tabs.loadFolderAndReplace
false
browser.tabs.loadFolderAndReplace.backup
true
dom.disable_window_flip
false
extensions.lastAppVersion
4.0.1
keyword.URL
http://www.google.com/search?sourceid=navclient&hl=en&q=
network.cookie.prefsMigrated
true
network.dns.disablePrefetch
true
network.security.ports.banned
8118,8123,9050,9051
places.database.lastMaintenance
1308151099
places.history.expiration.transient_current_max_pages
124706
places.last_vacuum
1303908837
print.print_bgcolor
false
print.print_bgimages
false
print.print_colorspace
default
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
279.40
print.print_paper_name
na_letter
print.print_paper_size_type
1
print.print_paper_size_unit
1
print.print_paper_width
215.90
print.print_plex_name
default
print.print_printer
print.print_resolution_name
default
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_colorspace
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_downloadfonts
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_jobtitle
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_num_copies
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_orientation
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_paper_size
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_plex
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_printincolor
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_resolution
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.can_change_spoolercommand
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.colorspace.0.name
default
print.tmp.printerfeatures.CUPS/Canon-iP4200.colorspace.count
1
print.tmp.printerfeatures.CUPS/Canon-iP4200.has_special_printerfeatures
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.orientation.0.name
portrait
print.tmp.printerfeatures.CUPS/Canon-iP4200.orientation.1.name
landscape
print.tmp.printerfeatures.CUPS/Canon-iP4200.orientation.count
2
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.0.height_mm
210
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.0.is_inch
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.0.name
A5
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.0.width_mm
148
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.1.height_mm
297
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.1.is_inch
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.1.name
A4
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.1.width_mm
210
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.2.height_mm
420
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.2.is_inch
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.2.name
A3
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.2.width_mm
297
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.3.height_mm
279
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.3.is_inch
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.3.name
Letter
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.3.width_mm
215
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.4.height_mm
355
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.4.is_inch
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.4.name
Legal
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.4.width_mm
215
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.5.height_mm
431
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.5.is_inch
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.5.name
Tabloid
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.5.width_mm
279
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.6.height_mm
254
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.6.is_inch
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.6.name
Executive
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.6.width_mm
190
print.tmp.printerfeatures.CUPS/Canon-iP4200.paper.count
7
print.tmp.printerfeatures.CUPS/Canon-iP4200.plex.0.name
default
print.tmp.printerfeatures.CUPS/Canon-iP4200.plex.count
1
print.tmp.printerfeatures.CUPS/Canon-iP4200.resolution.0.name
default
print.tmp.printerfeatures.CUPS/Canon-iP4200.resolution.count
1
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_colorspace_change
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_downloadfonts_change
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_jobtitle_change
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_orientation_change
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_paper_size_change
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_plex_change
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_printincolor_change
true
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_resolution_change
false
print.tmp.printerfeatures.CUPS/Canon-iP4200.supports_spoolercommand_change
false
print.tmp.printerfeatures.Canon-iP4200.can_change_colorspace
false
print.tmp.printerfeatures.Canon-iP4200.can_change_downloadfonts
false
print.tmp.printerfeatures.Canon-iP4200.can_change_jobtitle
false
print.tmp.printerfeatures.Canon-iP4200.can_change_num_copies
true
print.tmp.printerfeatures.Canon-iP4200.can_change_orientation
true
print.tmp.printerfeatures.Canon-iP4200.can_change_paper_size
true
print.tmp.printerfeatures.Canon-iP4200.can_change_plex
false
print.tmp.printerfeatures.Canon-iP4200.can_change_printincolor
true
print.tmp.printerfeatures.Canon-iP4200.can_change_resolution
false
print.tmp.printerfeatures.Canon-iP4200.can_change_spoolercommand
false
print.tmp.printerfeatures.Canon-iP4200.colorspace.0.name
default
print.tmp.printerfeatures.Canon-iP4200.colorspace.count
1
print.tmp.printerfeatures.Canon-iP4200.has_special_printerfeatures
true
print.tmp.printerfeatures.Canon-iP4200.orientation.0.name
portrait
print.tmp.printerfeatures.Canon-iP4200.orientation.1.name
landscape
print.tmp.printerfeatures.Canon-iP4200.orientation.count
2
print.tmp.printerfeatures.Canon-iP4200.paper.0.height_mm
210
print.tmp.printerfeatures.Canon-iP4200.paper.0.is_inch
false
print.tmp.printerfeatures.Canon-iP4200.paper.0.name
A5
print.tmp.printerfeatures.Canon-iP4200.paper.0.width_mm
148
print.tmp.printerfeatures.Canon-iP4200.paper.1.height_mm
297
print.tmp.printerfeatures.Canon-iP4200.paper.1.is_inch
false
print.tmp.printerfeatures.Canon-iP4200.paper.1.name
A4
print.tmp.printerfeatures.Canon-iP4200.paper.1.width_mm
210
print.tmp.printerfeatures.Canon-iP4200.paper.2.height_mm
420
print.tmp.printerfeatures.Canon-iP4200.paper.2.is_inch
false
print.tmp.printerfeatures.Canon-iP4200.paper.2.name
A3
print.tmp.printerfeatures.Canon-iP4200.paper.2.width_mm
297
print.tmp.printerfeatures.Canon-iP4200.paper.3.height_mm
279
print.tmp.printerfeatures.Canon-iP4200.paper.3.is_inch
true
print.tmp.printerfeatures.Canon-iP4200.paper.3.name
Letter
print.tmp.printerfeatures.Canon-iP4200.paper.3.width_mm
215
print.tmp.printerfeatures.Canon-iP4200.paper.4.height_mm
355
print.tmp.printerfeatures.Canon-iP4200.paper.4.is_inch
true
print.tmp.printerfeatures.Canon-iP4200.paper.4.name
Legal
print.tmp.printerfeatures.Canon-iP4200.paper.4.width_mm
215
print.tmp.printerfeatures.Canon-iP4200.paper.5.height_mm
431
print.tmp.printerfeatures.Canon-iP4200.paper.5.is_inch
true
print.tmp.printerfeatures.Canon-iP4200.paper.5.name
Tabloid
print.tmp.printerfeatures.Canon-iP4200.paper.5.width_mm
279
print.tmp.printerfeatures.Canon-iP4200.paper.6.height_mm
254
print.tmp.printerfeatures.Canon-iP4200.paper.6.is_inch
true
print.tmp.printerfeatures.Canon-iP4200.paper.6.name
Executive
print.tmp.printerfeatures.Canon-iP4200.paper.6.width_mm
190
print.tmp.printerfeatures.Canon-iP4200.paper.count
7
print.tmp.printerfeatures.Canon-iP4200.plex.0.name
default
print.tmp.printerfeatures.Canon-iP4200.plex.count
1
print.tmp.printerfeatures.Canon-iP4200.resolution.0.name
default
print.tmp.printerfeatures.Canon-iP4200.resolution.count
1
print.tmp.printerfeatures.Canon-iP4200.supports_colorspace_change
false
print.tmp.printerfeatures.Canon-iP4200.supports_downloadfonts_change
false
print.tmp.printerfeatures.Canon-iP4200.supports_jobtitle_change
false
print.tmp.printerfeatures.Canon-iP4200.supports_orientation_change
true
print.tmp.printerfeatures.Canon-iP4200.supports_paper_size_change
true
print.tmp.printerfeatures.Canon-iP4200.supports_plex_change
false
print.tmp.printerfeatures.Canon-iP4200.supports_printincolor_change
true
print.tmp.printerfeatures.Canon-iP4200.supports_resolution_change
false
print.tmp.printerfeatures.Canon-iP4200.supports_spoolercommand_change
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
GPU Accelerated Windows
0/1

ismier38 1 solutions 1 answers

Chosen Solution

I had the same problem running Windows and found that deactivating the Shockwave Flash plugin seemed to solve the problem.

Question owner

Excellent. I disbled the Shockwave Flash add-on as you suggested and I can now attach files in Yahoo Mail with Firefox 4. Thanks for helping me with this problem :-)

cariocawannabe 0 solutions 1 answers

Helpful Reply

Perfect! It was so easy to fix. I've had this problems for weeks now, and nobody - not even yahoo support has been able to figure it out. THANKS a lot!!

Mysterymar 0 solutions 2 answers

Hi have this problem and deactivating the Shockwave flash didn't help. Now I can't view any emails that support the flash either.

otlew 0 solutions 1 answers

Same problem, disabled Shockwave Flash 10.33.181.34 and now it will attach files and send them with no problem.

mashwell 0 solutions 1 answers

Same problem with Windows and this "work around" does help but its not a fix for me as I require the shockwave plug in to view other web content. Enabling/disabling the plugin also isn't a very practical solution. Obviously, there is an issue with either Firefox, Shockwave or Yahoo. From various other Internet posts it looks more likely that the issue is with Firefox. Has anyone figured out how to get the three to work together and/or is someone working on a fix?

xpatjock 0 solutions 3 answers

I have the same problem with Firefox 6 and the new Yahoo mail. Not an issue with the old yahoo Classic, and works OK on Chrome or Opera. The Flash workaround seems to solve the issue, but as someone else says it means that you lose out on some other sites. needs to be fixed.

moros323 1 solutions 38 answers

You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type www.firefox.com and hit allow pow its fixed!!!!! :-)

Modified by moros323

moros323 1 solutions 38 answers

You don't have to disable anything!!! You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type www.firefox.com and hit allow pow its fixed!!!!! :-)

Modified by moros323

miamispy 0 solutions 1 answers

Question... Are we all having this problem with Yahoo Mail Classic? Is there anyone who is having this problem with Mail Plus? Or any other forms of Yahoo Mail?

mgaisser 0 solutions 3 answers

i had this problem, after firefox installed its update (without asking me) when i open my yahoo mail, and tried to reply to an email the yahoo account would freeze up, after research i think i found the solution, go to add-ons, look for an add on named browser plus from yahoo, disable this, i did and now it works fine