Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when ever I turn off my computer and trun it back on I must retype may pass words in order to brows the web. This all stated after downloading the newest virsion of firefox. What is causing this and how can I fix it?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Now that I have downloaded the latest version of fire fox each time I turn my computer off I must now retype my pass words for logging onto the internet.

Now that I have downloaded the latest version of fire fox each time I turn my computer off I must now retype my pass words for logging onto the internet.

All Replies (1)

more options

Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


Make sure that you not run Firefox in permanent Private Browsing - Use Firefox without saving history mode.

  • You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Permanent Private Browsing mode"