Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

What does "can't find profile" mean? can't even get the download started

Firefox
rrrr382003 replied 15 years ago
rrrr382003
rrrr382003

trying to download for the first time. It gives the option to "run, save, or run and save" So I click to "run and save" After giving the option to begin running the message is "cannot find profile" Then that's it- ?

trying to download for the first time. It gives the option to "run, save, or run and save" So I click to "run and save" After giving the option to begin running the message is "cannot find profile" Then that's it- ?

All Replies (2)

the-edmeister
the-edmeister

Save the Firefox setup file, then double-click that file to install Firefox.

rrrr382003
rrrr382003 Question owner

That was it-THANKYOU!!