I am getting a pop-up when opening Firefox. "It is strongly recommended that you apply this update as soon as possible". BUT, when I "click" on it, it never makes the update?
A bar keeps moving across the page as if the update is being installed, but it never completes the install. Instead, it just keeps going on and on. I have left it going for over an hour & it still doesn't update? HELP PLEASE! If it is important, I want to get it updated as soon as possible. I've already been trying for over a week.
A bar keeps moving across the page as if the update is being installed, but it never completes the install. Instead, it just keeps going on and on. I have left it going for over an hour & it still doesn't update? HELP PLEASE! If it is important, I want to get it updated as soon as possible. I've already been trying for over a week.
All Replies (1)
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
- Do not remove personal data if you uninstall the current version.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.