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on secure sites cannot get lock to come up in bottom toolbar

  • 3 replies
  • 4 have this problem
  • 169 views
  • Last reply by Xircal
  • Solved

When accessing secure sites such as banks etc the lock symbol does not show up as it did with Explorer

When accessing secure sites such as banks etc the lock symbol does not show up as it did with Explorer

Chosen solution

The lock symbol has been removed in Firefox 4 and replaced with the How do I tell if my connection to a website is secure?

Install this add-on to get it back: https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

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All Replies (3)

Chosen Solution

The lock symbol has been removed in Firefox 4 and replaced with the How do I tell if my connection to a website is secure?

Install this add-on to get it back: https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

Thank you, solved!

You're welcome.