when i try to open a new tab, it does not open
on my other computer, when i click on firefox to open a new tab, nothing happens. i have 4 screens open and i'm afraid to close one as i can't open another. what should i do. i don't want to restart my computer. that's a different issue that has nothing to do with firefox. i do not have firefox 4 on that computer
on my other computer, when i click on firefox to open a new tab, nothing happens. i have 4 screens open and i'm afraid to close one as i can't open another. what should i do. i don't want to restart my computer. that's a different issue that has nothing to do with firefox. i do not have firefox 4 on that computer
All Replies (1)
Do you have Firefox 3.6 and the Ask Toolbar?
If you do, uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons