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How do I open .jsp files on my Mac?

Posted

I am running Firefox 4.o on my Mac. Files with .jsp extension will not open. Help please!

Chosen solution

I assume the file is actually a PDF. If you set Firefox to ask you where to download files, you also could change the name to end with .pdf so it is associated with your favorite PDF reader.

Not sure why the downloads are not named to match the intended reader. If there are spaces in the file name, I've noticed that can cause part of the name and the file extension to drop off.

If that's the situation (you could compare by accessing the site using Safari), the retailers might be encouraged to update their scripts.

Read this answer in context 21

Additional System Details

Installed Plug-ins

  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Musicnotes Viewer plugin 1.17.3 http://www.musicnotes.com
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r102
  • Version 1.9.2.1599
  • Google Talk Plugin Video Accelerator version:0.1.43.4
  • Java Plug-In 2 for NPAPI Browsers

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

jscher2000
  • Top 10 Contributor
2358 solutions 20884 answers

A server that uses JSP ( which stands for Java Server Pages) is supposed to send them to Firefox with a content-type indicating that they are regular HTML pages. It sounds as though the site is not doing that. That's just a guess.

Do you want to post the URL to the problem page so other can take a look?

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

You can also try to reload such web pages and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Question owner

Thank you both for responding! Actually what I am dealing with are two retailers. I elected paperless billing from both. When I go on their websites and try to view my statements, I get a download of a .jsp file, which I cannot open. This is terribly frustrating as I really don't want to have to waste resources on paper bills.

Modified by esebasky

jscher2000
  • Top 10 Contributor
2358 solutions 20884 answers

Chosen Solution

I assume the file is actually a PDF. If you set Firefox to ask you where to download files, you also could change the name to end with .pdf so it is associated with your favorite PDF reader.

Not sure why the downloads are not named to match the intended reader. If there are spaces in the file name, I've noticed that can cause part of the name and the file extension to drop off.

If that's the situation (you could compare by accessing the site using Safari), the retailers might be encouraged to update their scripts.

Helpful Reply

Thank you so much! I changed the file extension to .PDF and voila, I am in. I was almost ready to resort to the dreaded paper bills, so thank you for saving a few extra trees today!