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Downloads do not work on my ASUS using firefox 4.

  • 1 reply
  • 6 have this problem
  • 12 views
  • Last reply by redblade8

Hello, today I installed firefox 4 on my brand new laptop ! I was so surprised at how cool the new design of firefox 4 over 3.6 is ! ( I did not upgrade from 3.6 to 4, this laptop is brand new...never had firefox on it...)

I only have one issue . EVERYTHING that I download gets deleted. If I go to the 'downloads' under tools, 'open' and 'open containing folder' are GREYED out. It does not matter WHAT I download. ' Go to download page ' is ALSO greyed out.

Heres some interesting pictures to show what I mean: Greyed out options under downloads in tools:

http://i51.tinypic.com/20b04di.png

What happens if I try to go to the file ( I only found it by chance...it isn't really on the computer for some reason...and I can only get to zip files, not .exe files, those ones definitely disappeared. )

Image: http://i56.tinypic.com/vdmjuq.png

Hello, today I installed firefox 4 on my brand new laptop ! I was so surprised at how cool the new design of firefox 4 over 3.6 is ! ( I did not upgrade from 3.6 to 4, this laptop is brand new...never had firefox on it...) I only have one issue . EVERYTHING that I download gets deleted. If I go to the 'downloads' under tools, 'open' and 'open containing folder' are GREYED out. It does not matter WHAT I download. ' Go to download page ' is ALSO greyed out. Heres some interesting pictures to show what I mean: Greyed out options under downloads in tools: http://i51.tinypic.com/20b04di.png What happens if I try to go to the file ( I only found it by chance...it isn't really on the computer for some reason...and I can only get to zip files, not .exe files, those ones definitely disappeared. ) Image: http://i56.tinypic.com/vdmjuq.png

Modified by redblade8

All Replies (1)

...I fixed it. Apparently it has to do with AVG conflicting with my computer. When I uninstalled AVG, this fixed the problem.

Have A Good Day Y'all XDD Ja, Aufwiedersehen...Dewa Mata ^^